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Call Center Representative I
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San Antonio, United States Conduent State & Local Solutions, Inc Full timeCall Center Representative (Onsite Position) $15.00/HR & $16.00/HR Bilingual Great Benefits & Weekend’s Off 3 Weeks PAID TRAINING Start 1st day training / 1st day employment September 3rd, 2024. Summary: As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their...
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Call Center Representative I
1 month ago
San Antonio, United States Conduent Full timeJob DescriptionCall Center Representative (Onsite Position)$15.00/HR & $16.00/HR Bilingual Great Benefits & Weekend's Off3 Weeks PAID TRAININGStart 1st day training / 1st day employment September 3rd, 2024.Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning...
Call Center Representative
2 months ago
Role: Call Center Representative
Type: Full Time
Location: San Antonio TX
Salary Range: $35k - $38k + Benefits
Job Description:
What you'll do:
Provide operational support to members with their Banking – Auto Loans line of business or product Review accounts and processes transactions that may require action.
Identify and confirm the member’s immediate request(s) and works to resolve issues.
Explore member’s needs and recommend to fund an outstanding Loan.
Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions.
Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follow written risk and compliance policies and procedures for business activities.
What you have:
High School Diploma OR GED
Banking, Lending experience would be an additional advantage
Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures
Strong interpersonal and communication skills
Ability to prioritize and multi-task while navigating through multiple business applications
Successful completion of a job-related assessment is required
