Host/Hostess - Orange Hill

1 week ago

Orange, United States Specialty Restaurants Corporation: Jobs Full time
Company Overview:

Uniquely nestled atop the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. Orange Hill is one of the top eateries in the nation and is committed to providing guests with a one-of-a-kind culinary journey.

It is our mission to provide a 5-star experience to our guests, team members and our community. We offer an exciting and positive culture, and numerous benefits, perks and opportunities for growth and advancement. If you are looking to jumpstart and level-up your career path in the hospitality and culinary world, then this is the place for you.

Top-notch benefits:

• Paid Sick Time renewed yearly

• Management Referral Program with up to a $4,000 payout for qualifying management positions

• Employee Meals - Free meal for every eight-hour shift

• Employee Assistance Program (EAP) to assist with work life balance

• PTO for full time employees

• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.

• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

• Opportunities to grow your career with a clear path for advancement

• Plus more

Pay: $17.50 - $18 / hour

Position Overview: The Host/Hostess plays a vital role in creating a positive first impression for our guests and ensuring seamless coordination between the dining room and kitchen staff.

Responsibilities:
  1. Greeting Guests: Warmly welcome guests as they arrive at the restaurant, exhibiting a friendly and professional demeanor at all times.
  2. Seating Arrangements: Manage the seating chart to optimize table turnover and accommodate reservations, while maintaining a balanced flow of guests throughout the dining area.
  3. Reservation Management: Confirm reservations, manage the waitlist during peak hours, and effectively communicate wait times to guests.
  4. Menu Presentation: Provide guests with menus and assist them with any inquiries regarding menu items, specials, or dietary restrictions.
  5. Coordinating with Servers: Collaborate closely with the serving staff to ensure efficient communication between the front and back of house teams.
  6. Maintaining Cleanliness: Monitor the cleanliness of the host stand, lobby area, and restrooms, promptly addressing any issues to uphold our high standards of cleanliness and presentation.
  7. Customer Service: Respond to guest inquiries, requests, and concerns in a courteous and timely manner, striving to exceed their expectations and enhance their overall dining experience.
  8. Assisting with Special Events: Support the coordination of special events, private parties, and large group reservations as needed.

Qualifications:
  • Previous experience in a hospitality or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Strong organizational skills with attention to detail.
  • Positive attitude and a passion for providing exceptional service.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Must be at least 18 years of age and eligible to work in the United States.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

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