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Director of Operations
4 months ago
EnviroServe is a leading provider of waste handling, processing, recycling, disposal and environmental field services. EnviroServe makes a difference through a purpose to partner with our customers in creating stronger, more sustainable communities, and driven by a mission to deliver safe and dependable solutions that help customers meet their sustainability goals. EnviroServe has a national footprint with 38 operations including 10-day waste handling facilities, waste solidification and processing facilities and field service operations.
Position Performance Needs
Reporting directly to the COO, the Director of Operations is responsible for the overall operations, safety, compliance and performance of the
[Eastern Territory]
of EnviroServe. The individual is responsible for leadership and sound management as an active contributor to the EnviroServe team.
It is expected that this individual will acquire an intimate understanding of the operational dynamics and business operations of EnviroServe and work closely with the company’s senior leadership.
The Director of Operations is directly accountable for the following activities within the Territory:
Provide sound leadership to the operations
Full P&L responsibility
Full ownership of business plans and budgets
Coordinate with the sales team to grow the business organically and drive growth through operational leaders
Integrate acquisitions within the Territory as needed
Utilize KPIs to drive performance and Team Member accountability
Foster strong Customer relationships, in conjunction with the Sales team, and community relationships
Support and promote the EnviroServe strategy
Meet or exceed all safety standards and regulatory requirements
Develop future leaders within the company
Conduct meaningful Team Member reviews regularly
Travel frequently to the operation sites to meet with site leadership, Team Members, and Customers
Responsibilities are not all-inclusive and may change based on business needs of the Company
Requirements/Qualifications:
Expert level understanding of the environmental industry or applicable adjacent industries
Experience leading a large workforce in a high volume transactional environment, including hiring, training, developing future leaders, promoting engagement, performance management, and managing change
Ability to make difficult decisions, solve problems, prioritize assignments, generate and utilize reports, and manage strategic initiatives
Proven ability to successfully launch new operations and integrate acquisitions
Experience leading significant contract negotiations with Customers
Ability to travel frequently to operations including air travel, with frequent multi-night stays
Strong verbal and written communication with good composition skills, including appropriate grammar and spelling
Functions as a team player and works effectively with all levels of Team Members, management, vendors and applicants for employment
Ability to deal with stress and pressure under tight deadlines, while maintaining professionalism and decorum
Ability to maintain the confidentiality of highly sensitive data and information
Exceptional organizational and project management skills
Must be able to speak and understand English so as to clearly communicate, listen and understand emergency situations and direct others appropriately
Must have and maintain a current driver’s license
High proficiency in the Microsoft Office Suite, including Word, Outlook, Excel and PowerPoint
Education/Experience:
High school diploma required; bachelor’s degree related field preferred
8+ years of professional experience in a leadership role in a large workforce in a high volume environment
5+ years of experience in the environmental services or similar industry
Physical Requirements:
Able to work in an office setting with exposure to common office equipment and chemicals; must be able to sit for extended periods of time
While in the field, this position will
Climbstairs and ladders; work at heights
Walk and stand for extended periods of time on hard and/or uneven surfaces
Be exposed to loud noises, chemicals and hazardous materials, fumes, dust, bright lights, moisture, and other extreme environmental conditions
Be exposed to dangerous equipment and conditions
Be outside in the weather, including heat, cold, wind, rain and snow
Work in enclosed, small or cramped areas
Must be able and willing to wear proper personal protective equipment as environmentand location dictate; this may include a proper seal on a mask fit
Must have the abilityand willingness to perform the essential physical functions of the position
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