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Support Engineer with Azure Experience

2 months ago


Texas City, United States eTeam Full time

Qualifications & Experience

Work Experience
3+ years of experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations.
2+ years of experience with Microsoft Azure Platform (mandatory)
1+ years of experience Microsoft Cognitive Services (familiarity with Azure OpenAI)
Or (only required 1 of the services)
2+ years of Azure Machine Learning
ddon Qualifications:
Development/Coding:
Familiarity with C#, JAVA, .NET, PowerShell, CLI, Cognitive Services and/or AML
Familiarity with workflow automation tools like Power automate, Azure automation etc.

  • Years of Experience Required 4+ years of experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations
  • Degrees or certifications required N/A
  • Best vs. Average
  • Best:
  • Have passion to learn new things
  • Having all the must-have hard skills and years of experience in a support role
  • Communication skills and written and verbal skills
Performance Indicators Mentorship and mentor a team so they can help the engineering team to answer customers, Collaboration and Resolution of issues. Quality of Work
  1. 4+ years of experience with Microsoft Azure Platform (mandatory)
  2. 4+ years of experience Microsoft Cognitive Services** (familiarity with Azure OpenAI) or 3+ years of Azure Machine Learning**
  3. 4+ years of experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations