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Front End Lead

2 months ago

Long Beach, United States Channel Control Merchants Full time
ESSENTIAL FUNCTIONS:
  • Responsible for maintaining office procedures and reporting
  • Ensures daily flow of information into and out of the office is timely, accurate and consistent
  • Merchandising stock in and around all register areas and front entrance
  • Proper promotion of merchandise and the maintenance of marketing material visibility
  • Pulling registers and assisting cashier with register countdown
  • Ensure that every customer receives outstanding service by all associates working on the front end including greeting and acknowledging every customer, being knowledgeable of the product in the store, and being efficient on the register
  • Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Store Manager when necessary
  • Communicate all promotions and advertisements to the front-end team so they can answer customer questions and/or assist with selling items
  • Coordinate a daily break schedule
  • Assist with coaching, training, developing, evaluating, and supervising front-end associates


Requirements

  • Assist with unloading trucks and recovering the store
  • Complete any additional responsibilities and/or duties as assigned
  • Ability to operate store equipment (including but not limited to telephone, copiers, fax machines, computers, forklifts, etc.)

REQUIREMENTS:
  • Ability to lift and carry up to 50 pounds
  • Ability to push and pull up to 35 pounds
  • Ability to stand for extended periods
  • Ability to bend and twist frequently
  • Ability to squat, kneel, balance, and climb ladders occasionally
  • Ability to see, hear, and speak regularly
  • Minimum of one-year supervisory experience
  • High School diploma or equivalent required

WORKING CONDITIONS:
  • Must be willing to work irregular or non-core business hours, nights, weekends as needed to have store coverage
RequiredPreferredJob Industries
  • Retail