Entry Level Account Manager

2 weeks ago


Detroit, United States Fresh Form Draft Full time
Entry Level Account Manager

Department: Messa Sync

Employment Type: Full Time

Location: Detroit, MI

Compensation: $4,300 - $5,500 / year

Description

Job Summary: As an Entry Level Account Manager at Messa Sync, you will serve as the primary point of contact for assigned client accounts, ensuring client satisfaction and managing account-related activities. Your role will involve building and nurturing client relationships, supporting account needs, and collaborating with internal teams to deliver high-quality results. This position is ideal for a proactive individual with strong communication and organizational skills who's eager to grow in a client-focused environment.

Key Responsibilities

Responsibilities:

  • Act as the main point of contact for client accounts, addressing their needs and inquiries.
  • Build and maintain strong client relationships to enhance customer satisfaction.
  • Coordinate with internal teams to ensure timely and effective delivery of services.
  • Monitor account performance and provide regular updates to clients and management.
  • Identify opportunities for account growth and provide recommendations to clients.
  • Resolve client issues promptly to maintain a high level of satisfaction.
  • Prepare account reports and manage administrative tasks related to client accounts.
Skills, Knowledge and Expertise

Qualifications:
  • Bachelor's degree in Business, Marketing, or related field preferred.
  • Strong interpersonal and communication skills.
  • Highly organized with excellent attention to detail.
  • Ability to multitask and manage time effectively.
  • Proficient in Microsoft Office and CRM software.
  • Previous experience in customer service or account management is a plus.
Benefits

Benefits:
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Free parking


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