Entry Level Account Manager
2 weeks ago
Department: Messa Sync
Employment Type: Full Time
Location: Detroit, MI
Compensation: $4,300 - $5,500 / year
Description
Job Summary: As an Entry Level Account Manager at Messa Sync, you will serve as the primary point of contact for assigned client accounts, ensuring client satisfaction and managing account-related activities. Your role will involve building and nurturing client relationships, supporting account needs, and collaborating with internal teams to deliver high-quality results. This position is ideal for a proactive individual with strong communication and organizational skills who's eager to grow in a client-focused environment.
Key Responsibilities
Responsibilities:
- Act as the main point of contact for client accounts, addressing their needs and inquiries.
- Build and maintain strong client relationships to enhance customer satisfaction.
- Coordinate with internal teams to ensure timely and effective delivery of services.
- Monitor account performance and provide regular updates to clients and management.
- Identify opportunities for account growth and provide recommendations to clients.
- Resolve client issues promptly to maintain a high level of satisfaction.
- Prepare account reports and manage administrative tasks related to client accounts.
Qualifications:
- Bachelor's degree in Business, Marketing, or related field preferred.
- Strong interpersonal and communication skills.
- Highly organized with excellent attention to detail.
- Ability to multitask and manage time effectively.
- Proficient in Microsoft Office and CRM software.
- Previous experience in customer service or account management is a plus.
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Free parking
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