Administrator, Dispatch

Job Summary

Our Dispatch Coordinators play a key role for our Logistics Team. In this position, you will implement various processes by analyzing data, reviewing current processes and establishing the most efficient procedures. Other responsibilities include securing carriers to deliver freight from vendors/suppliers to retail support centers (RSC) and scheduling pick-up and delivery needs that meet customer requirements.

Job Description

• Experience Required: 0 to 6 months; 1 to 3 years
• Education Desired: Bachelors Degree
• Travel Required: Regional - Daily, 10 - 25%
• Age Requirement: At least 18 years of age; At least 21 years of age

Job Responsibilities

• Be available for on call 24/7 emergency response duty using rotation schedule for dispatch coordinators.
• Review and understand KPI's which indicate departmental performance.
• Execute strategic plans to support the seasonality of merchandise.
• Set up and assign freight loads to third party carriers utilizing online Transportation Management System and connecting software.
• Maintain current carrier files by updating and communicating required information to meet all Company, state, and federal freight transportation requirements and standards.
• Participate in cross-training activities for all dispatch positions to cover other positions as needed.
• Negotiate rates with carriers to ensure the most cost-effective transportation for the Company.
• Compile data and prepare various reports and correspondence as required.
• Receive and respond to telephone calls/requests from carriers and merchandisers to ensure customer requirements are met.
• Compile and maintain correct data for the software system from the Merchandising Department and vendors to ensure accurate transportation solutions.
• Dispatch freight and determine best methods to secure on-time delivery and correct freight payments.
• Maintain communications with carriers, brokers and vendors to determine status of freight loads and communicate appropriate information back to the Merchandising Department.
• Assist with special projects as required.

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

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