Patient Service Representative
2 weeks ago
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. ESSENTIAL FUNCTIONS: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems Ability to answer internal and external calls in a friendly and helpful manner Must possess the ability to troubleshoot and resolve problems promptly Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients Other duties as assigned EDUCATION: High School Degree or GED EXPERIENCE: Prior experience in the healthcare field or a related area is preferred but not required Knowledge of medical terminology preferred but not required Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required SKILLS & ABILITIES: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Basic math skills Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
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Lead Patient Service Representative
1 month ago
Mechanicsville, United States Bon Secours Health Full timeEnsuring efficient operation of the Center while demonstrating its mission through professionalism in the performance of assigned duties and responsibilities. Participates as a team member by performing additional assignments not directly related to Representative, Patient, Team Leader, Medical Receptionist, Healthcare, Service, Retail
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Patient Service Representative
2 weeks ago
Mechanicsville, United States Bon Secours Health Full timeScheduled Weekly Hours:40 Work Shift: Days (United States of America)The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient regi Representative, Mechanic, Pediatric, Patient, Patient Services, Service, Retail, Healthcare
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Lead Patient Service Representative
1 month ago
Mechanicsville, United States Bon Secours Full timeThank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days (United States of America)Bon SecoursAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of...
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PSR Patient Service Representative
1 month ago
Mechanicsville, United States Bon Secours Full timeThank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days (United States of America)The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards...
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Patient Service Representative
2 days ago
Mechanicsville, United States Bon Secours Full timeThank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) JOB SUMMARY: The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying...
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Patient Registration Representative
4 months ago
Mechanicsville, United States Kidmed Full timeJob Summary: The Patient Registration Representative will perform various duties such as registering patients in a fast-paced environment, while maintaining accuracy and efficiency. Essential Functions/Responsibilities: Entering patient demographic and insurance information accurately. Registering telemedicine patients through the electronic medical record...
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Patient Registration Representative
4 months ago
Mechanicsville, United States KidMed Full timeJob DescriptionJob DescriptionJob Summary:The Patient Registration Representative will perform various duties such as registering patients in a fast-paced environment, while maintaining accuracy and efficiency.Essential Functions/Responsibilities:Entering patient demographic and insurance information accurately.Registering telemedicine patients through the...
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Patient Services Coordinator
4 weeks ago
Mechanicsville, Virginia, United States Kidmed Full timePosition Overview:The Patient Registration Representative at Kidmed is responsible for a variety of tasks aimed at ensuring a smooth patient intake process in a dynamic healthcare setting. This role emphasizes precision and speed in handling patient information.Key Responsibilities:- Accurately inputting patient demographic details and insurance data.-...
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Customer Service Representative
7 days ago
Mechanicsville, Virginia, United States 1st Franklin Financial Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at 1st Franklin Financial. This role will leverage your interpersonal skills and business knowledge to meet the needs of our customers.Key Responsibilities:Provide exceptional customer service and support to our clientsWork closely with the...
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Security and Guest Services Representative
3 weeks ago
Mechanicsville, Virginia, United States Bon Secours Health Full timeAbout the RoleAs a Security and Guest Services Representative at Bon Secours Health, you will play a vital role in ensuring the safety and well-being of our patients, visitors, and employees. Your primary responsibility will be to provide exceptional security, valet, and wayfinding services to our community.Key ResponsibilitiesMonitor the environment to...
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Customer Service Representative
3 weeks ago
Mechanicsville, Virginia, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a dynamic team looking for motivated individuals to join our customer service team. As a customer service representative, you will be the face of our company, providing exceptional service to our customers.Key Responsibilities:Provide top-notch customer service via phone, email, and in-personResolve customer complaints in a...
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Customer Service Representative
1 week ago
Mechanicsville, Virginia, United States Domino's Pizza LLC Full timeAbout the RoleWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience with Domino's Pizza LLC.Key ResponsibilitiesProvide top-notch customer service to our...
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Mechanicsville, United States 1st Franklin Financial Full timeJoin the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Ma Customer Service Representative, Customer Service, Mechanic, Representative, Customer Experience, Retail,...
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Patient Service Specialist
5 months ago
Mechanicsville, United States Select Medical Full timeWe are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players. In this role, typical responsibilities include the following:Greet new and existing patients as they arri Patient, Specialist, Service, Healthcare
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Insurance Customer Service Representative
2 weeks ago
Mechanicsville, Virginia, United States Teleperformance USA Full time{"title": "Insurance Customer Service Representative", "content": "About Teleperformance USATeleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.We are a team of passionate and inspired individuals who share a common goal of making...
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Customer Service Representative
2 weeks ago
Mechanicsville, Virginia, United States 1st Franklin Financial Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at 1st Franklin Financial. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service to meet the needs...
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Customer Service Representative
1 week ago
Mechanicsville, Virginia, United States 1st Franklin Financial Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at 1st Franklin Financial. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer...
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Customer Service Representative
3 weeks ago
Mechanicsville, Virginia, United States Teleperformance USA Full timeJob Summary:We are seeking a highly skilled and motivated individual to join our team as a Pre-Licensed Representative at Teleperformance USA. As a key player in delivering exceptional customer service, you will be responsible for handling customer inquiries, providing excellent service through active listening, and resolving issues efficiently.About the...
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Patient Registration Specialist
5 days ago
Mechanicsville, Virginia, United States KidMed Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Registration Representative to join our team at KidMed. As a Patient Registration Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key Responsibilities:Accurately register patients in a fast-paced environment, maintaining...
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Senior Customer Service Representative
2 weeks ago
Mechanicsville, United States 1st Franklin Financial Full timeJoin the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Ma Customer Service Representative, Customer Service, Mechanic, Representative, Customer Experience, Senior,...