Patient Enrollment Coordintor

1 week ago


boston, United States The Hollister Group Full time

Patient Enrollment Coordinator


Schedule:

  • Role 1: 8:30 AM – 5:00 PM
  • Role 2: 10:00 AM – 6:00 PM


We are seeking compassionate and patient-oriented individuals to join our team as Patient Enrollment Coordinators. This entry-level role is perfect for someone with at least one year of experience in healthcare or wellness, especially those with any background in insurance verification (a big plus). As the first point of contact for patients across seven states, you will play a crucial role in guiding geriatric patients (ages 75+) through the enrollment process over the phone, ensuring a smooth and supportive experience.


Responsibilities:

  • Serve as the initial contact for patients, primarily seniors, helping them with the enrollment process.
  • Accurately enter patient information into Athena Health, the company’s HR system.
  • Address patient inquiries, ensuring a positive and empathetic experience.
  • Assist with insurance verification and related administrative tasks, as needed.
  • Collaborate with healthcare staff to ensure efficient patient processing.


Qualifications:

  • Minimum 1 year of experience in healthcare or wellness.
  • Experience with insurance verification is a plus.
  • Strong communication skills and an empathetic, patient-first approach.
  • Ability to work well with geriatric patients and handle sensitive situations with care.
  • Comfortable working onsite 3-4 days a week at our Boston office.
  • Familiarity with Athena Health is advantageous.
  • A natural people person who enjoys helping others.
  • Patient, with the ability to work with elderly patients in a calm and understanding manner.
  • Strong attention to detail and organizational skills.



Our Commitment to Diversity, Equity & Inclusion


The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.



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