Catering Server | Iowa Events Center

2 weeks ago


Des Moines, United States Oak View Group Full time

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

The Catering Server is responsible for serving guests in the venue dining areas at catered functions. The CateringServer must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $16 to $18.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

This position will remain open until October 31, 2024

Responsibilities:
  • Must demonstrate ability to meet the company standard for excellent in the areas of guest service,interaction with co-workers and uniform standards.
    Must demonstrate ability to read and comprehend Banquet Event Orders when servicing a guest event for the purpose of setting up guest events with proper linen, dishware, glassware, flatware; executing service on the contracted event menu & event timeline.
    Responsible for serving meals to guests or replenishing food for buffet service.
    Serve beverages to guests including alcoholic beverages. Must check guests ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
    Listening and responding to any customer requests or concerns.
    Responsible for refilling salt, pepper, sugar, cream, condiments and napkins, as needed.
    Responsible for replacing tableware and linens as needed during event or for room turnover.
    Responsible for maintaining a clear and organized work space.
    Maintains sanitation, health and safety standards in work areas.


Qualifications:

High school diploma or equivalent preferred.
One or more years experience as a server in a fine dining, large scale dining facility or similar field preferred.
Detail oriented, ability to multi-task
Ability to prioritize and execute on a list of written tasks in a fast-paced environment.
Ability to be self-directed while working in a team-oriented environment.
Excellent interpersonal and communication skills.
Ability to work a flexible schedule including nights, weekends and long hours.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.



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