Account Manager 3, Enterprise Direct Sales

2 weeks ago

Sarasota, United States Comcast Corporation Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing, strategic mid-market customers; assigned portfolio is considered strategic based on revenue billed and monthly revenue. Generate new business within an assigned group of leads and opportunities. Develop and manage overall account strategies for specific named account customers, with a focus on incremental revenue growth opportunities and retention of embedded base services. Reduction of churn and/or write-downs as a result of overall customer relationship management and customer satisfaction. Conduct quarterly business reviews (QRB) with key customers. Deliver annual customer revenue and retention objectives on a consistent basis, to meet and exceed the end to end experience expectations of these enterprise customers.

Job Description

Core Responsibilities

  • Manage the cultivation, execution, and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment.
  • Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
  • Generate and close sales and revenue opportunities with new customers as assigned through leads and opportunities.
  • Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities.
  • Prepare and conduct regular bill reviews with all customers; prepare and conduct quarterly business reviews (QBR) with key customers.
  • Renew customer contracts to protect and grow existing revenue streams.
  • Maintain excellent knowledge of Company's products/services, pricing practices, and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, Manager Router and other Business Class products, as appropriate.
  • Monitor customer usage and performance of all connected products and services to proactively identify vulnerabilities, opportunities, and discuss with customer to maintain customer satisfaction.
  • Serve as the primary escalation point for any customer issues that arise; proactively coordinate efforts with other internal teams and groups to ensure effective resolution.
  • Collaborate with Sales, Finance, and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
  • Develop, maintain, and lead cross-functional relationships with support groups including Construction, Project Management, Installation, to ensure all sales move through install and to connect in a timely manner. Escalate any issues and concerns to make sure projects remain on-track. Develop a plan for any projects that are delayed.
  • Position and sell Company Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
  • Manage existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division, and Corporate sales, service, and operational goals and objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Relationships; Product Positioning; Deal Closing



Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

  • Account Manager 3, Enterprise Direct Sales

    2 weeks ago

    Sarasota, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    5 days ago

    Sarasota, FL, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Enterprise Management Trainee Internship Opportunity

    1 week ago

    Sarasota, Florida, United States Enterprise Holdings Full time

    OverviewAre you looking to gain valuable business and leadership skills? The Enterprise Management Internship is designed to provide university/college students with real-world professional experience and help them stand out in the job market.Key ResponsibilitiesDevelop skills in management, customer service, and marketingTake on challenges similar to those...

  • Sales Account Manager

    6 days ago

    Sarasota, United States Coca-Cola Beverages Florida Full time

    Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies...

  • Account Sales Manager

    3 days ago

    Sarasota, United States Keurig Dr Pepper Full time

    Account Sales Manager - Sarasota and surrounding areasThe Account Sales  Manager Combination is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and penetration of small and large format customers by geography and may handle some on-premise customers. Position DetailsFull-time;...

  • Account Sales Manager

    1 day ago

    Sarasota, Florida, United States Keurig Dr Pepper Inc. Full time

    Account Sales ManagerKeurig Dr Pepper is seeking a highly motivated and results-driven Account Sales Manager to join our team. As an Account Sales Manager, you will be responsible for maximizing brand growth, share growth, brand distribution, and obtaining specific volume objectives for Keurig Dr Pepper brands.Key Responsibilities:Sell Keurig Dr Pepper...

  • Junior Account Manager

    4 weeks ago

    Sarasota, United States 5MP Business Group Full time

    The role of the Junior Account Manager is to help develop and execute strategic sales and marketing plans for the key accounts of our firm. The key account sales and marketing plans will be supported by and derived from the business plan outlined by the director of sales and marketing. The Manager will be responsible for managing all areas of our business...

  • Junior Account Manager

    4 weeks ago

    Sarasota, United States 5MP Business Group Full time

    The role of the Junior Account Manager is to help develop and execute strategic sales and marketing plans for the key accounts of our firm. The key account sales and marketing plans will be supported by and derived from the business plan outlined by the director of sales and marketing. The Manager will be responsible for managing all areas of our business...

  • Junior Account Manager

    4 weeks ago

    Sarasota, United States 5MP Business Group Full time $52,000 - $55,000

    Job DescriptionJob DescriptionThe role of the Junior Account Manager is to help develop and execute strategic sales and marketing plans for the key accounts of our firm. The key account sales and marketing plans will be supported by and derived from the business plan outlined by the director of sales and marketing.The Manager will be responsible for managing...

  • Customer Experience Representative SRQ Airport

    2 weeks ago

    Sarasota, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Surgical Sales

    4 months ago

    Sarasota, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionDescription: A major fortune 500 medical device manufacturer is looking to fill a Sales Representative position. Unlimited commission plan plus bonuses, kickers and contests. All work related expenses are covered by the company. Extensive healthcare and retirement benefits packages. Superior leadership and extensive support for...

  • Inside Sales Manager

    4 weeks ago

    Sarasota, United States Paychex Full time

    Overview The Insurance Inside Sales Manager develops and implements strategies for the Inside Sales Hub. This position focuses on coaching and developing sales rep talent through training, driving operational excellence, and identifying leads to support reps in meeting Paychex goals. This division exclusively sells for the Paychex Insurance Agency....

  • Account Manager

    4 months ago

    Sarasota, United States Cast-Crete USA Inc Full time

    Job DescriptionJob DescriptionJob Title: Account Manager Company Overview: Cast-Crete is the nation’s largest manufacturer and distributor of precast concrete lintels and sills used in concrete masonry construction. Cast-Crete pioneered the precast manufacturing of these products and set the industry standard over time. Today, homebuilders, contractors and...

  • Account Manager

    2 weeks ago

    Sarasota, United States The Ware Group LLC Full time

    Job DescriptionJob Description***Required: Experience in HVAC/R or Related Wholesale Industrial Products***This position is responsible for selling the Johnstone Advantage, a combination of our services and products, within a specified region or major geographical area. In this role, the incumbent aligns the customers’ needs with the services and products...

  • Accounting and Office Administration Specialist

    4 weeks ago

    Sarasota, Florida, United States Stephen M Musco & Company, PA Full time

    Job OverviewStephen M. Musco & Company, PA is in search of an experienced Accounting and Office Administration Specialist. This role involves the meticulous preparation and analysis of financial documents utilizing Quickbooks Enterprise Desktop software.Key Responsibilities:Reconcile monthly bank statements to ensure accuracy.Generate and submit monthly...

  • Customer Experience Representative

    2 weeks ago

    Sarasota, Florida, United States Enterprise Holdings Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at Enterprise Holdings. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.Key ResponsibilitiesMeet and greet customers in a...

  • Independent Sales Account Representative

    4 months ago

    Sarasota, United States CROWN CAPITAL MGMT LLC Full time

    Job DescriptionJob DescriptionAre you a motivated and results-driven individual with a passion for roofing sales? Do you thrive in a commission-based environment? We are looking for Independent Sales Account Representatives to join our dynamic team in the beautiful state of Florida!Position: Independent Sales Account Representative (Roofing Sales)Location:...

  • Relief Account Manager

    1 day ago

    Sarasota, United States Keurig Dr Pepper Full time

    Relief Account Manager -  Sarasota/ Bradenton/ Venice/ Englewood/ Northport and surrounding AreasHiring ImmediatelyThe Relief Account Manager is responsible for up-selling and fulfillment/replenishment, focusing on execution and merchandising. This person will be accountable for retention and penetration of large format customers by geography and handling...

  • Account Manager Trainee

    3 weeks ago

    Sarasota, United States 5MP Business Group Full time $40,000 - $45,997

    Job DescriptionJob DescriptionWe are excitedly seeking a motivated and enthusiastic Entry Level Account Manager Trainee to join our full-service marketing and sales firm. Our Account Manager Trainee team has been specialty curated to promote clients’ goals while nurturing talent and offering unparalleled opportunities for personal and professional...

  • Sales & Marketing Manager

    3 weeks ago

    Sarasota, United States Safran Electrical & Power Full time

    Job Description Safran Electrical & Power is a world leader in Aerospace electrical systems (electric power generation systems, distribution systems, conversion systems, electric propulsion systems). Our mission is to lead the electrical evolution of the aviation industry through aircraft equipment electrification and electric and hybrid-electric propulsion....