Roving Maintenance Technician

Be a part of something great and find yourself At Home, At Sherman As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values. A significant focus will be on leading REAC inspections and specialized CapEx and more involved projects.

This is a 'roving' position that will cover Sherman's portfolio of residential and commercial real estate across the Des Moines Area with occasional travel to Eastern Iowa and Kansas City. While this role is not assigned as part of a regular "on-call" rotation, these duties may be assumed voluntarily or assigned based on limited business need.

ESSENTIAL FUNCTIONS

Facilities Maintenance

• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting and landscaping.
• Provides maintenance coverage to properties during position vacancies.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepares and turns vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed and repairs done in a timely and impeccable manner.
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Completes hands-on work of all building repairs, preventative maintenance and general upkeep of the facility with special attention to more involved operations or projects.
• Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean and orderly and in good maintenance condition.
• Diagnoses problems, replaces or repairs parts, tests and makes adjustments.
• Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.

Accountability

• Produces required volume of work by planning, organizing, and prioritizing work duties.
• Works designated schedule and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.

Customer Focus

• Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
• Must be respectful of resident/tenant privacy, including specific commercial tenant needs.

Communication/Teamwork

• Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.
• Keeps management informed at all times in the areas of: property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Regularly coordinates unit inspections in partnership with management.
• Reviews turnover schedule regularly with management team.
• Reports resident/tenant lease and policy violations to management.

Purchasing/Supplies

• Assists in maintaining sufficient maintenance supply stock.
• Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.

Supervisory Responsibility

• While this position has no direct reports, it is expected to exhibit strong leadership qualities; including, but not limited to mentoring/training of other maintenance staff, assisting property management in prioritizing and delegating work orders, and coordination of vendor work.

• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and real estate maintenance experience.
• 3-5 years of experience in maintenance or related carpentry/construction in large residential/commercial real estate.
• Must provide own hand tools.
• Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• A passion for the mission, vision, and values of Sherman Associates.
• Work/Office hours may vary due to the specific needs of the portfolio.

TRAVEL

• This position requires frequent travel, more than 50%.
  • Mileage pay stipend provided

WORK ENVIRONMENT

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com

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Who Are We? Sherman Associates is an award-winning real estate development firm specializing in the design, construction and financing of quality commercial, hospitality, and residential housing across the Midwest. With over 40 years of visionary development experience, our portfolio includes over 8,500 units of multifamily residential housing, 600,000 square feet commercial space, and franchise hotels & retail operations; including Aloft Minneapolis, Canopy by Hilton Minneapolis Mill District, Holiday Inn Express & Suites Downtown Des Moines, Sheraton Duluth Hotel, and Starbucks.

Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

• Low Deductible Health Insurance Plans
• Fully paid short term disability
• Fully paid life insurance
• Additional Supplemental Insurance Policies including
  • Voluntary Accident & Critical Illness
  • Hospital Indemnity
  • Long-Term Disability
  • Pet insurance
  • Fully paid employee assistance program
  • Fully vested 401k company match program
  • 9 Paid holidays and competitive PTO program
  • Starbucks and Hotel discounts