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Service Center Manager
1 month ago
Service Center Manager - Phoenix Territory
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
We are seeking a dynamic and experienced professional to join our team as a Service Center Manager in our Phoenix Teritory. This role involves providing business, managerial, and technical direction to our Service Center, as well as supervising Field Engineers and Technicians when necessary.
Responsibilities:
- Oversee sales, profit, and quality of area operations
- Review and sign contracts within authorized limits
- Collaborate with Region Director, Regional Sales Manager, and Marketing Services to promote new business
- Develop and review Area Profit Plan
- Lead regular management committee meetings
- Coordinate weekly invoicing and monthly status reports
- Review and audit field jobs
- Supervise, ensure safety, and provide technical training for Field Engineers and Technicians
- Conduct employee performance reviews and recommend salary changes
- Coordinate technical training and assist with career development
- Review and recommend field technical procedures
- Interview job applicants
- Develop and review proposals and field engineer reports
Qualifications:
- Bachelor's degree in Electrical or Mechanical Engineering (BSEE/BSME), OR
- Graduate of applicable Electrical Technical School or Military equivalent
- Experience in the Industrial Service Industry
- Strong communication, supervisory, organizational, and management skills
- Proficiency in Microsoft Office suite and internet research
- Experience with computer-controlled test equipment
- Valid driver's license
Desired Skills:
- Action-oriented and results-driven
- Team building and leadership skills
- Strong customer focus
- Excellent organizational and resource management abilities
Additional Requirements:
- Willingness to travel overnight for field work and company meetings
- Ability to work flexible hours, including weekends and holidays
If you are a motivated professional with a passion for customer service, technical expertise, and leadership, we encourage you to apply for this exciting opportunity to lead our Service Center team.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
