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On Call Supportive Housing Associate

2 months ago

Ashland, United States ColumbiaCare Services Full time

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD

What We Offer

Enjoy our many benefits and incentives including:

  • Affordable Medical/Dental/Vision plans
  • Flexible Spending Account
  • Generous Paid Time Off
  • Whole Health & Wellness Reimbursement Program
  • Professional development and training opportunities
  • 100% Vested Retirement Plan w/ up to 6% Match
  • Holiday Pay (9)
  • Paid Personal Growth Hours
  • Paid Time Off for Mental Health
  • Company Paid Life Insurance
  • Spontaneous & Longevity Bonuses
  • Loan Forgiveness Program Eligibility
  • Employee Assistance Program (EAP) & Tobacco Cessation Program

For more details about our benefits, visit our website

About the Job

We have an opening for a On Call Supportive Housing Associate at our Supportive Housing programs at our programs in the Southern Oregon area, including Medford & Ashland, Oregon. The On Call Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques.

This position requires that applicants have the ability to work as a member of a direct care team serving adults with severe and persistent mental illness; to support the development of life skills and therapeutic interventions; perform housekeeping and meal preparation; medication administration; and keep accurate clinical documentation. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques.

Please keep the following things in mind:

  • On Call staff must work at least 32 hours per month to stay active on our roster
  • Attend a minimum of one staff meeting per month (and clinical supervision if a QMHA)
  • Stay current on company training
  • Respond to facility requesting coverage within 4 hours of initial call. In some cases, more notice can be provided, up to three weeks’ advance notice


Vocational Training Program

For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program.

Work Schedule:

Days and hours will vary based on program need and may include holidays, weekends & night and overnight shifts. Overnight shift (16-hour shift, sleep onsite).

What You’ll Make

$22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am.

Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).

About the Program

Swing Lane (est. 2018) is a 7-unit, Supportive Housing Program providing affordable housing to Jackson Care Connect Members living with a disability. The goal of this program is to reintegrate individuals into the community by stepping down into lower levels of care or housing as they progress in their recovery. This program is conveniently located near public transportation, and just minutes from a variety of community resources.

Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs.

ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. QMHA employees are also eligible to apply for the Oregon Behavioral Health Loan Repayment Program.

What You’ll Need

Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below:

  • Bachelor’s degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field;
  • OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting;
  • OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training

If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire.


Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing.

Driving is an essential function of this position. Successful applicants MUST have a valid Oregon driver’s license, maintain a safe driving record, and the