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HVAC Technician
3 months ago
POSITION SUMMARY
Join our team as an HVAC Technician and become a vital part of ensuring optimal heating, ventilation, and air conditioning systems for residential spaces. As an HVAC Technician, you'll dive into a dynamic role where you'll handle installations, maintenance, and repairs with precision and expertise. From fine-tuning electrical components to optimizing indoor air quality, you'll be at the forefront of creating comfortable and efficient living environments.
ABOUT US
Our Mission at Malek Service Company is to improve the quality of lives in our community by providing state of the art home solutions. We offer an amazing team atmosphere as well as the opportunity for personal, professional and financial growth. Our Vision: we will improve the lives of 150,000 customers. We will develop 500 remarkable team members. Our Core Values are the backbone of our business and guide our hiring process: we have integrity, we are accountable, and we are disciplined, aligned, transparent and results-oriented.
We care about our employees just as much as we care for our customers. We've acquired an excellent reputation for performance and professionalism over our 30-year career. We take pride in our work, in our company, and in our community.
BENEFITS
Rewarding & Uncapped compensation
Career Growth Opportunities & Training
Health, Dental, Vision, Retirement, Life & Disability
401K Retirement Account Matching
Vacation Pay & paid holidays
Continuing education and development - Access to Cardone University
Personal, Professional and Financial Goal focused
Year-round work, 40 hours guaranteed
Company-provided uniforms, iPads, & Steel Toe Shoe reimbursement
Use of company vehicle with immense brand recognition
Tool Account program to buy or upgrade personal tools
OBJECTIVES
Perform service, repair, and maintenance tasks on a wide range of HVAC systems, including heating, ventilation, and air conditioning units, in residential settings.
Conduct thorough inspections of HVAC systems, diagnose malfunctions, and provide recommendations for repairs or replacements.
Communicate with customers to explain system issues, proposed solutions, and associated costs, ensuring transparency and addressing any concerns.
Create sales opportunities for senior level technicians or sales team members and promote the company's HVAC products and services to customers.
Offer multi-option improvements and solutions to customer concerns.
Collaborate with the sales team to identify potential upsell or cross-sell opportunities during service visits and effectively communicate those opportunities to customers.
Provide accurate and detailed estimates and quotes for repair or replacement services, ensuring competitive pricing and profitability.
Follow up with customers to answer questions, address concerns, and aid with scheduling necessary repairs or installations.
Maintain a comprehensive understanding of the company's products, services, and pricing to effectively educate customers and promote value-added solutions.
Keep detailed records of service calls, customer interactions, and sales opportunities using appropriate software or CRM systems.
COMPETENCIES
Active HVAC Technician registration with the State of Texas, preferred
EPA Certified, preferred
Maintain a clean driving record & keep a valid driver's license
Be absent of drug use.
Customer Service/Communication Skills
Problem-Solving Skills
On-site training and continued education will be provided
EDUCATION AND EXPERIENCE
A high school diploma or equivalent
PHYSICAL REQUIREMENTS
Standing, bending, climbing, sitting, small crawl spaces and heights
Ability to spend prolonged periods of time standing, sitting, or walking
Must be able to lift at least 50lbs
Wear safety attire, such as goggles or other protective clothing
Could be exposed to sounds and noise levels that are uncomfortable and distracting
Requires the ability to raise, manipulate and maneuver tools, components and materials and handle a variety of items, equipment, control knobs, switches, etc.
Work in high or elevated places and/or in tight spaces
Ability to withstand hot and cold indoor and outdoor temperatures
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, MSC Mechanical, Inc. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
