Account Manager

3 weeks ago


Martinsburg, United States Casto Technical Services Inc Full time

Casto Technical Services is looking for an aggressive sales person to join us as an Account Manager for our Service, Retrofits, and Building Automation Systems (BAS). Commercial Services that we provide include: installing new or upgraded HVAC systems and regular or routine maintenance and emergency repairs. ESSENTIAL ROLES AND RESPONSIBILITIES: Other functions/roles may be assigned. • Build partnering relationships with assigned and unassigned accounts to sell service, retrofits and BAS systems.• Willing and able to conduct cold calls with predictable results.• Responsible for achieving annual objectives/quotas regarding revenue, business mix, and share.• Responsible for achieving customer satisfaction with assigned and unassigned accounts. • Learn and execute account management skills including building and executing account plans for success with assigned accounts.• Learn and execute a sales program focused on consistent, results driven success.• Utilize provided tools for account management and funnel management.• Capable of maintaining a call log of selling activities and tracking follow-up activities for all sales calls.• Identify potential opportunities with existing and new customers.• Understand how to apply, quote, and sell the product and service offerings of service, retrofits and BAS departments.• Effectively use estimating tools and work with estimators for validation.• Become competent in the hand off of projects to the Project Fulfillment teams. • Proper and timely communication of customer complaints and issues to management and department leaders and work to implement corrective action plans to resolve customer issues. Flexibility to work outside normal work hours, as required. QUALIFICATIONS: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: • 4 year or Associate degree is preferred but not required • Three to Five Years Mechanical or Technological Sales experience preferred • Making formal presentations to customers SPECIAL SKILLS: • Excellent written and verbal communication skills.• Social skills, a team player, and the ability to work with a variety of personalities required.• Working knowledge and experience in Microsoft Office, especially Excel and Word. Casto Technical Services is a locally owned and operated, family business with over 50 years of experience serving building owners and operators. We are looking for candidates who want a challenging career in the HVAC industry including BAS controls, energy services, mechanical trades and service. We offer excellent benefits and Casto Tech is committed to offering the best training in the industry for our associates. Please contact us immediately if you are interested in any of the following career opportunities. We are proud to offer you: Paid Time Off 9 Paid Holidays Medical, Dental & Vision Insurance 401K Short Term Disability Other Company Paid Benefits include Bereavement, Jury Duty, Maternity, just to name a few.


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