SVP of Customer Experience
2 weeks ago
The company is seeking a Senior Vice President of Customer Experience to elevate and scale its customer engagement strategy. This executive will transform the function from reactive to proactive, strengthen retention, and ensure the business scales without losing its hallmark of personalized service.About the CompanyOur client is a national, tech‑enabled services leader entering a new phase of accelerated growth with the backing of private equity. Known for its high‑touch service model and strong brand reputation, the company is scaling rapidly while remaining committed to the personal connection that defines its success.ResponsibilitiesLead and scale all Customer Experience operations, including Customer Success and Support.Own company‑wide retention metrics; design and execute strategies to exceed 95% gross retention.Anticipate friction points, implement preventive processes, and instill a proactive, customer‑first mindset.Integrate customer‑facing processes and standards post‑acquisition to maintain loyalty and minimize attrition.Partner cross‑functionally with Product, Operations, Engineering, and Sales to deliver seamless, unified solutions.Establish transparent reporting frameworks and KPIs that cascade through the organization.Recruit, mentor, and inspire a high‑caliber team to champion customer advocacy at every level.QualificationsProven track record leading Customer Experience, Customer Success, or Service Operations in a growth‑stage or PE‑backed environment.Demonstrated success in driving retention improvements and scaling teams without sacrificing quality.Experience integrating customer operations post‑acquisition.Required SkillsLeadership in customer experience and success, retention strategy development, cross‑functional collaboration.Preferred SkillsExperience in high‑growth, PE‑backed environments; advanced data analysis and reporting. #J-18808-Ljbffr
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SVP of Sales
3 weeks ago
Atlanta, United States Invictus Pro Talent Full timeThe Senior Vice President (SVP) of Sales serves as a key member of the executive leadership team, holding full accountability for all sales functions across the organization. This role is instrumental in driving top-line growth, shaping sales strategy, and fostering a high-performance culture within the sales organization. The SVP is responsible for the...
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SVP / Government Guaranteed Lender
5 days ago
Atlanta, Georgia, United States Craft Bank Full time $80,000 - $180,000 per yearNow Hiring: SVP / Government Guaranteed Lender at Craft BankLocation: Atlanta, GA or RemoteFull Job Description: Join a team that works hard, laughs loud, and builds something special.At Craft Bank, we're more than a bank — we're a community of driven, creative, and genuinely fun people who believe that doing great work and enjoying the process go...
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SVP, Oncology
4 weeks ago
Atlanta, United States Atlanta Staffing Full timeEvolent Senior Vice President (SVP) OncologyEvolent partners with health plans and providers to achieve better outcomes for people with the most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would...
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SVP, Enterprise AI and Architecture
3 weeks ago
Atlanta, United States Atlanta Staffing Full timeSVP, Enterprise Ai & ArchitectureIHG is a top 3 global hospitality company looking for its next leader to drive growth. We are seeking a transformative leader for the role of SVP, Enterprise AI & Architecture, responsible for shaping and executing the enterprise-wide artificial intelligence strategy, advancing technical and data architecture, and championing...
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Program Manager
3 weeks ago
Atlanta, United States Enterprise Community Partners Full timeOverview Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested...
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Program Manager
1 week ago
Atlanta, United States Enterprise Community Partners Full timeEnterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion...
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Program Manager
1 week ago
Atlanta, United States Enterprise Community Partners Full timeEnterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion...
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Program Manager
2 weeks ago
Atlanta, GA, United States Enterprise Community Partners Full timeEnterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion...
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SVP, Engineering and Innovation
3 weeks ago
Atlanta, United States ConstructConnect Full time2 days ago Be among the first 25 applicants Overview This position sits within our Product Development division, which develops, tests, and improves our software solutions in an innovative and collaborative environment. The Opportunity The SVP, Engineering & Innovation is a visionary, hands‑on technology executive responsible for leading...
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SVP, Broker Dealer Compliance
1 week ago
Atlanta, United States Osaic Full timeOverview Compliance Leadership Opportunity in Financial Services SVP, BD Compliance Preferred Location(s): 2300 Windy Ridge Parkway, Atlanta, GA 30339 877 Executive Center Drive West, St. Petersburg, FL 33702 7755 Third Street North, Oakdale, MN 55128 12325 Port Grace Boulevard, La Vista, NE 68128 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 Schedule:...