Assistant Director of Operations

Assistant Director of Operations & Special Services – Heritage Building Maintenance Heritage Building Maintenance, privately owned and founded in the Midwest in 2011, is based in central Iowa and serves commercial clients with high‑quality cleaning and microbial protectant services. In 2022 the company was acquired by Bee‑Clean Building Maintenance, Canada's largest privately held janitorial company, opening doors for continued growth. About the Role Support the oversight of daily janitorial operations for the night shift, managing staff and ensuring completion of client work orders and standard janitorial duties across multiple buildings. Supervise all 2nd shift operations managers and provide training and support to operations teams. What You'll Do Ensure quality customer service and a keen eye for detail; train and demonstrate approved cleaning techniques. Work the traditional night schedule of 3:00 pm–11:30 pm, Monday through Friday, with flexibility for meetings, start‑ups, and interviews. Daily Responsibilities / Functions Manage and monitor staffing for night operations. Direct 4–6 Operations Area Managers; oversee 300+ General Cleaners / Floats / Mobile Crews. Conduct interviews, assist HR with hiring/firing, and handle disciplinary actions and performance improvement meetings. Attend staff planning meetings; audit employee schedules for accuracy. Relay work orders and communications from the office to front‑line cleaning teams. Follow written and verbal instructions across multiple locations to maintain cleaning standards. Report HR/clock‑in/clock‑out issues nightly. Drive company vehicles to buildings for audits and manage team work. Determine equipment and materials needed; attend new account walk‑throughs and start‑ups. Provide backup and training support to area managers during absences. Duties for Team Members Vacuuming, sweeping, mopping floors and stairs. Cleaning and sanitizing bathrooms, sinks, countertops, microwaves, and refrigerators. Restocking supplies in bathrooms, break rooms, and common areas; changing trash liners. Dusting and cleaning office desks and furniture. Maintaining janitor closets and equipment in a clean, organized, and safe manner. Proper labeling, dilution, and use of chemicals. Wearing appropriate Personal Protective Equipment at all times. Essential Skills Strong communication and interpersonal skills. Ability to follow oral and written instructions. Proficiency using smartphones for work emails/texts. Prioritization of multiple tasks. Leadership and teamwork skills, including coaching on cleaning techniques. Independent work as needed to support group goals. English and Spanish communication required. Qualifications 12–18 months experience in the commercial janitorial industry. 24 months managerial experience with at least 5+ direct reports. Valid, non‑restricted Driver’s License, reliable transportation, and clean driving record. Minimum age 18. Background check required. Working Environment & Physical Demands Office setting with diverse personnel. Routine walking, standing, bending, and lifting items under 50 lbs. Job described as framework; management may alter scope without prior notice. Additional Details & Benefits Direct deposit pay every other Friday. Medical, Dental, Vision insurance and 401(k) with company match for full‑time employees (30+ hrs/week). Paid holidays after 90 days for full‑time employees (30+ hrs/week). PTO accumulation for full‑time employees (30+ hrs/week). Seniority level: Director. Employment type: Full‑time. Job function: Management and Manufacturing.Industry: Facilities Services. Location & Salary: Des Moines, IA – $40,000.00–$45,000.00. Referrals increase your chances of interviewing at Heritage Building Maintenance by 2x. #J-18808-Ljbffr