Transportation Manager
4 days ago
- Dental insurance
- Employee discounts
- Paid time off
- Vision insurance
654Global is a premier passenger transportation company dedicated to providing exceptional service and ensuring a smooth, reliable experience for our clients. We are currently seeking a highly skilled and motivated Transportation Manager to join our dynamic team.
Job Description:
As the Transportation Manager at 654Limo, you will play a critical role in overseeing the day-to-day operations of our transportation services. You will be responsible for leading our team, optimizing logistics, and ensuring the highest standards of service quality. Your role will involve a diverse range of responsibilities, including:
- Operational Management: Oversee daily operations, including scheduling, route planning, and fleet management to ensure efficiency and effectiveness.
- Staff Supervision: Manage and coordinate a team of drivers and office personnel. Handle hiring, training, performance evaluations, and provide support to enhance team performance.
- Financial Oversight: Develop and manage budgets, monitor expenses, and assist in pricing strategies to ensure financial stability and growth.
- Customer Service: Address customer concerns, implement strategies to improve satisfaction, and ensure a high standard of service delivery.
- Regulatory Compliance: Ensure adherence to local, state, and federal regulations, including safety standards, environmental guidelines, and licensing requirements.
- Strategic Planning: Contribute to the development and implementation of long-term strategies for growth, service improvement, and market expansion.
- Maintenance Oversight: Oversee vehicle maintenance and infrastructure repair to ensure safety and reliability.
- Technology Integration: Utilize technology for scheduling, route optimization, and customer service enhancements. Manage software systems and digital platforms.
- Public Relations: Represent the company in the community, manage relationships with local businesses and government agencies, and handle public relations efforts.
- Crisis Management: Address and resolve unexpected issues or emergencies, such as accidents or service disruptions, and implement contingency plans.
- Proven experience in transportation management or a related field.
- Strong leadership and team management skills.
- Exceptional problem-solving abilities and crisis management skills.
- Proficiency in technology and software systems related to transportation.
- Outstanding customer service skills and a commitment to quality.
- Ability to develop and implement strategic plans for growth and improvement.
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