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Call Center CSR

4 weeks ago

Fort Myers, United States PrideStaff Full time
Customer Service Representative

Are you a highly motivated, customer service and detail oriented, professional that is looking for a rewarding career? Then this position may be a great fit for you

We are searching for a friendly and polite call center/customer care representative that enjoys handling a high volume of calls and helping customer by answering questions, handling complaints, and troubleshooting problems with our client's products and services.

This is a full time temp to hire position.

Shift/Hours: Monday - Friday - 8:00 AM - 5:00 PM
Pay Rate: $17/ hr.
Location: Fort Myers, FL
Experience: 6+ months Call Center Experience

Job Requirements:
  • Must have the ability to provide excellent Customer Service
  • Must be a highly motivated professional, good at multitasking, detail oriented, polite, reliable, knowledgeable, empathetic and adaptable
  • Possess strong follow up skills
  • Experience answering questions, handling complaints, and troubleshooting problems with products and services
  • Ability to work in team environment
  • Experience handling a high volume of inbound and /or outbound calls in a call center environment
  • Seek to create a positive experience for each caller
  • Effective listening skills to understand the reason for the call, address all questions or complaints, and provide an accurate and efficient response
Benefits:
  • Major Health Insurance
  • Dental Plan
  • 401(k) Retirement Plan
  • Paid Vacation and Paid Holidays
PrideStaff (Fort Myers location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
  • A professional, supportive team environment
  • Representation to Fort Myers' top employers
  • Full medical benefits package
  • Dedicated consultants that provide industry insights & resources to ensure continued career development

Check out what some people have to say about working with PrideStaff: Click HERE

Compensation / Pay Rate (Up to): $17.00 - $17.00 Per Hour