Call Center Quality Specialist
4 weeks ago
. CSI Companies are looking for a Call Center Quality Specialist to join the team of a prestigious healthcare organization in Fort Myer, FL The CSI Companies understands that an attractive benefits package is important for recruiting above-average candidates. While on contract, we offer a benefits package that includes weekly pay, direct deposit, multiple healthcare plans (Vision, Dental, Disability options, Holiday Pay, & Paid Time Off) if eligible Status: Contract to permanent Pay: $20-26+/hour (depending on experience) Schedule: Standard hours In office Job Duties: Oversee quality of incoming and outgoing calls Keep up to date of the contact service industry and implement the best practices Make patient satisfaction a top priority in day-to-day interactions Ability to deliver quality satisfaction to patients in a time-critical environment Contributes to customer and client listening programs to spot customer needs and expectations Determine strengths and weaknesses in call performance Requirements: Minimum of 2 years of call quality experience required Call center experience (preferred) Strong verbal and written communications Above par presentation skills Ability to quickly adapt to changing needs HS Diploma or equivalent (required) Interested? Apply now Our client is actively interviewing and looking to make an offer very soon
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Call Center Associate
5 days ago
Fort Myers, Florida, United States SNI Companies Full timeCall Center PositionAre you a motivated individual looking for a new challenge? SNI Companies is seeking a Call Center Associate to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Key Responsibilities:- Answering and responding to incoming and outgoing calls.-...
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Call Center Specialist
14 hours ago
Fort Myers, Florida, United States PrideStaff Full timeCustomer Care Expert Wanted!PrideStaff is hiring a talented Customer Care Expert to join our team. In this role, you will be responsible for delivering exceptional customer experiences through timely and accurate responses to inquiries.About the Position:This is a full-time opportunity with a competitive hourly rate and opportunities for career growth. You...
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Call Center Representative
6 days ago
Fort Myers, Florida, United States SNI Companies Full timeJob Details We are currently seeking experienced customer representative's that are available in the Fort Myers area: Job description: - Receiving In-bound and Out-bound calls. - Maintain a positive and professional attitude when handling clients. - Manage large amounts of inbound and outbound calls in a timely manner. - Keep records of all conversations in...
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Call Center Representative
3 weeks ago
Fort Myers, Florida, United States Bowland, HeadPinz & FastTrax Full timeHeadPinz and Bowland Entertainment Centers are looking for a friendly and customer-focused Call Center Representative to join our team. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and has excellent communication skills. Responsibilities: Answer incoming calls and assist guests with reservations, event...
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Call Center Representative
3 days ago
Fort Myers, Florida, United States SNI Companies Full timeWe are currently seeking experienced customer representative's that are available in the Fort Myers area: Job description: - Receiving In-bound and Out-bound calls. - Maintain a positive and professional attitude when handling clients. - Manage large amounts of inbound and outbound calls in a timely manner. - Keep records of all conversations in our call...
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Call Center Manager
7 days ago
Fort Myers, Florida, United States Powerhouse Home Service LLC Full timeJob Description Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know...
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Call Center Manager
7 days ago
Fort Myers, Florida, United States Powerhouse Home Service LLC Full timeJob Description Job Description Who we areYou're the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in [name of city]. You've probably seen our trucks and our ads. What you don't know is...
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Call Center Manager
4 weeks ago
Fort Myers, United States PowerHouse Home Services Full timeWho we are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in [name of city]. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of...
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Call Center Supervisor Expert
5 days ago
Fort Lauderdale, Florida, United States Hotwire Communications Full timeAs a Call Center Supervisor Expert at Hotwire Communications, you are responsible for leading a team of customer engagement specialists who deliver exceptional service to our customers.About the Role:This role involves managing a team to achieve high levels of customer satisfaction, resolving customer complaints, and developing strategies to improve customer...
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Call Center Customer Advocate
7 days ago
North Fort Myers, Florida, United States PGW Auto Glass Full timeJob Description:We are seeking a talented Call Center Customer Advocate to join our team at PGW Auto Glass.In this role, you will be responsible for handling inbound customer service calls, inputting orders, and resolving issues through verbal and written correspondence.Key Responsibilities:Handle inbound customer service calls from glass shops.Input orders...
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Call Center Manager
3 days ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeJob DescriptionJob Summary:Managing the call center operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% client satisfaction. Resolves client and associate issues and performs other duties as required to develop efficiency and profitability in all aspects of call center...
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Call Center Manager
2 hours ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeJob Description Job Summary:Managing the call center operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% client satisfaction. Resolves client and associate issues and performs other duties as required to develop efficiency and profitability in all aspects of call center...
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Service Center Specialist
6 days ago
Fort Myers, Florida, United States Xylem Full timeXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...
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Director, Call Center
2 days ago
Fort Worth, Texas, United States EECU Full timeExciting news EECU is looking for a Director of Call Center.The Director of Call Center (banking) will be responsible for overseeing and enhancing our overall contact call center operations and strategic leadership. Responsible for ensuring the delivery of exceptional member experiences, improve efficiencies and drives improvement in overall service levels....
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Call Center Representative
7 days ago
Fort Myers, Florida, United States Powerhouse Home Service LLC Full timeJob Description Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities.Who We AreWe keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know...
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Call Center Representative
4 weeks ago
Fort Myers, United States PowerHouse Home Services Full timeYou're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part...
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Instrument Specialist
6 days ago
Fort Myers, Florida, United States Guitar Center Full time**Job Description:**We are seeking a skilled Instrument Specialist to join our team at Guitar Center. As an Instrument Specialist, you will be responsible for providing exceptional customer service and ensuring that all instruments are in top condition.Responsibilities:Maintain and repair customer-owned instruments with high-quality craftsmanshipInteract...
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Guitar Instrument Specialist
3 days ago
Fort Myers, Florida, United States Guitar Center Full timeAbout Us">Guitar Center is a world-renowned retailer of musical instruments and equipment.Our mission is to inspire creativity and passion for music in our customers and employees alike.Job SummaryWe are seeking an experienced Guitar Instrument Specialist to join our team. As a Guitar Instrument Specialist, you will be responsible for providing high-quality...
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Call Center Manager
2 days ago
Fort Worth, Texas, United States Serenity Healthcare Full timeSerenity Healthcare, a national leader in healing depression through state-of-the-art technology and exceptional patient care, is seeking a Call Center Manager to join our rapidly growing team.This role will report to the Director of Patient Experience and directly manage Serenity's patient support team – currently at over 100 representatives.We need...
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Call Center Manager
1 week ago
Fort Worth, Texas, United States Serenity Healthcare, LLC Full timeSerenity Healthcare, a national leader in healing depression through state-of-the-art technology and exceptional patient care, is seeking a Call Center Manager to join our rapidly growing team. This role will report to the Director of Patient Experience and directly manage Serenity's patient support team - currently at over 100 representatives. We need...