User Experience Tester
3 weeks ago
Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Department Summary Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents. Job Duties and Responsibilities A User Experience Tester tests the front end of the applications our agents and technicians use at DISH. Because we pride ourselves in knowing our end users and how they navigate applications in their day-to-day work, our focus is considering all the different flows that should be tested for upcoming changes deployed monthly. In addition to testing applications and their upcoming changes, we work with our business partners to influence new enhancements that will make our agent's and technicians' jobs more efficient The team is looking for someone who is customer service oriented and who prides themselves in creative problem solving and advocating for those who use our applications. This position may require night and weekend work, both scheduled and unscheduled. Key Responsibilities: Detail-Oriented Develop and maintain test cases, using business/IT requirements to ensure system changes meet requirements End-User Experience Evaluate requirements for business need and optimal user experience Relationship Focused Works well with various departments throughout the company, including marketing, sales, product teams, and IT Pro-actively communicates changes, improvements and defect fixes in non-technical terms to a large audience, escalating as needed Product Leadership Ensures the product meets business needs and delivers value to users without introducing problems to current processes Skills, Experience and Requirements Education and Experience: 2 years user experience testing with frontend applications or equivalent experience Skills and Qualifications: Aptitude for defining problems, collecting data, establishing facts, and drawing valid conclusions Ability to plan for future work while maintaining the current delivery Must be able to handle different situations and tasks with minimal direct oversight from management Applicants must be internally motivated to seek out projects and drive forward needed initiatives Experience with Customer App (CAP) or other agent CRM applications a plus Call center experience a plus Salary Ranges Compensation: $63,150.00/Year - $90,000.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.
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User Experience Tester
3 weeks ago
Englewood, United States DISH Network L.L.C Full timeCompany Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...
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User Experience Tester
4 weeks ago
Englewood, United States DISH Network L.L.C Full timeCompany Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...
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Application Experience Tester II
1 month ago
Englewood, United States DISH Network L.L.C Full timeCompany Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...
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Senior Wireless UAT Tester
2 weeks ago
Englewood, Colorado, United States Dish Full timeJob TitleSenior Wireless UAT Tester - Customer Experience SpecialistAbout the RoleWe are seeking a highly skilled Senior Wireless UAT Tester to join our team as a Customer Experience Specialist. As a key member of our Wireless UAT Prod Validation team, you will play a crucial role in ensuring the highest quality experience for our...
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User Experience Specialist 3
6 months ago
Englewood, United States ACL Digital Full timeThe Customer Experience (CX) team is currently looking for a mid-level User Experience Designer to join our team in Englewood, CO. This position will focus on supporting our Flight Planning product in Digital Aviation Solutions global business. Who You Are: You are a mid-level UX designer able to understand business requirements and technical limitations....
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Application Experience Tester II
4 weeks ago
Englewood, CO, United States Dish Full timeCompany Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network---. Today, our brands include...
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QA Tester
3 months ago
Englewood, United States Saxon Global Full timeA quality assurance analyst creates tests to find any problems with software before the product is launched. They identify and analyze any bugs found during testing and document them. They also must to pay very close attention to detail and coach their team on managing testing tools, reporting results, and motivating process improvement. A normal work day...
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Mobile Device Tester Specialist
2 days ago
Englewood, Colorado, United States Dexian DISYS Full timeWe are seeking an experienced Mobile Device Tester with a focus on Android eSIM testing. The ideal candidate will have 10+ years of experience in mobile device testing and a strong understanding of eSIM provisioning processes.The successful candidate will be responsible for developing and executing tests to ensure the quality of our eSIM-enabled devices....
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User Experience
2 weeks ago
Englewood, United States Mindlance Full timeJob Details: Job Title: User Experience Researcher - Senior (6-10 years) Client Location: Englewood, CO (Open for remote. Prefer Onsite) Duration: 6 Months Position Type: Full-Time, Contract Description: Responsible for helping define and drive the future experience for our call center representatives and the products they use. Ability to lead and own...
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Englewood, Colorado, United States Comcast Full timeAre you looking for a challenging and rewarding career opportunity? Comcast, a leading global media and technology company, is seeking a highly skilled Lead QA Tester for Video on Demand Services to join its engineering team. As a key member of this team, you will be responsible for ensuring the highest quality of video on demand services, collaborating with...
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QA Tester
3 months ago
Englewood, United States Saxon Global Full timeJob Description: * 1-2 years of experience * Test mobile across multiple platforms including iOS, Android. * Experience with Functional and Regression testing. * Design, develop, and execute test for mobile application testing. * Familiar with mobile automation testing tools (Appium, Xcode). * Have a testing mind-set with a passion for quality. *...
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Englewood, Colorado, United States Dexian - DISYS Full timeAbout the RoleWe are seeking a skilled Mobile Device Tester and Quality Assurance Specialist to join our team in Englewood, CO. This is a hybrid position that offers the perfect blend of remote and on-site work.Job DescriptionA quality assurance analyst creates tests to identify software issues before product launch. They analyze bugs, document results, and...
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DevOps Engineer IV Kubernetes
3 weeks ago
Englewood, United States TechnoGen Full timePlease Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn. JOB SUMMARY: DevOps Engineer that has a passion for deploying software solutions that use the most current technologies and improve the customers experience. Responsible for both...
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DevOps Engineer IV Kubernetes
2 weeks ago
Englewood, United States TechnoGen Full timePlease Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn. JOB SUMMARY: DevOps Engineer that has a passion for deploying software solutions that use the most current technologies and improve the customers experience. Responsible for both...
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Business Analyst, User License Management
4 weeks ago
Englewood, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.We are seeking a skilled Business Analyst to join our team, focusing on governing and managing Microsoft 365 user licenses. This role is ideal for...
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Customer Experience Lead
2 weeks ago
Englewood, Colorado, United States PeerSource Full timeWe are seeking a Customer Experience Lead to join our team at PeerSource. As a key member of our client's project team in Denver, CO, you will be responsible for working with customer resources to refine requirements and articulate the user experience, technical infrastructure, and project goals. This role involves connecting customers' Product Leads and...
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IT Systems Administrator
2 days ago
Englewood, United States Unavailable Full timeOverview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...
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QA Tester
2 weeks ago
Englewood, United States Saxon Global Full timeJob Description:* 1-2 years of experience* Test mobile across multiple platforms including iOS, Android.* Experience with Functional and Regression testing. * Design, develop, and execute test for mobile application testing.* Familiar with mobile automation testing tools (Appium, Xcode).* Have a testing mind-set with a passion for quality. * Coordinate and...
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Wire Harness Assembler
4 weeks ago
Englewood, United States Mackinnon & Partners Full timeWire Harness FabricationPosition Overview: Join our team as an Electrical Assembly Technician, specializing in the assembly and testing of wire harnesses and electrical components for mission-critical aerospace systems. This role demands precision craftsmanship, adherence to aviation standards, and experience with specialized tools and processes. Primary...
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Englewood Cliffs, United States Tata Consultancy Services Full timeJob Title : Architect for SAP Security Function with experience in GRC on-site Englewood Cliffs, NJ (no remote)Relevant Experience(in Yrs) 12+Technical/Functional Skills 1. Design and configure activity groups, manual profiles/authorizations and users within the systems and clients.2. Design roles for each business functionality3. Work with the business...
