Account Manager, Security Service Edge

4 weeks ago


Boston, United States Check Point Software Technologies Full time

Why Join Us?

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the list of the World's Best Places to Work for four consecutive years (2020-2023) and have been recognized by Forbes as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Key Responsibilities
  • Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
  • Driving customer adoption of newly released product features
  • Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed
  • Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding
  • Advocating customers' needs, and influencing the product roadmap according to customers' priorities
  • Ensuring customers are ready to be a reference for Sales & Marketing efforts
  • Maintaining and overseeing product knowledge-base guides and leading the development of a support community
Qualifications
  • Fluent in English and Spanish language
  • 2-4 years of experience as a Sales Executive/Account Manager
  • Knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
  • Proven ability to develop and cultivate lasting customer relationships
  • Technological mindset - able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
  • Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
  • Strong team player and collaborator
  • Degree in a related field, Business, Computer Science or Information Technology preferred
  • Must be eligible to work in the United States without sponsorship from an employer now or in the future.

EOE M/F/Veterans/Disabled



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