Assistant Manager at Riverdale

22 hours ago

Riverdale, United States Riverdale Full time
Job DescriptionJob Description

An Assistant Manager is responsible for implementing workflow procedures based on direction from the company’s General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

While there are many duties and responsibilities for an Assistant Manager, some include:

  • Develop good customer relationships.
  • Smooth out problems within the workplace.
  • Address employee and customer concerns.
  • Develop strategies for better workplace efficiency and goal achievement. 
  • Email and phone correspondence.
  • Liaise between management, customers, and employees.
  • Provide direction to staff.
  • Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings, and provide accountability.
  • Updating Monday.com to keep GM and Owners aware that tasks are being completed.
  • Helping customers.
  • Working with GM on upcoming sales
  • Prepare for events that GM/Owners have planned.
  • Assist with animal cleaning/care.
  • Provide a positive customer experience with fair, friendly, and courteous service.
  • Check customers out on POS system.
  • Receiving orders, putting product away, stocking shelves, and pricing product.
  • Other duties General Manager may assign

Since Assistant Managers are responsible for many crucial business aspects, they should be equipped with a variety of skills and qualifications including:

  • Excellent verbal communication, and the ability to convey important information clearly and effectively.
  • Comfortable handling and caring for animals.
  • Strong leadership and initiative
  • Excellent delegator and mediator
  • People person, able to provide excellent customer service.
  • Quick decision-making and problem-solving abilities
  • Excellent time management
  • Responsible, goal oriented and organized.
  • Strong attention to detail and able to multitask.

Ability to work weekends is a MUST.

Benefits-Medical insurance, discount on store merchandise.

Please include your resume.

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