Air Export Operations Agent

4 weeks ago


Plainfield, United States Expeditors Full time

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Major Duties and Responsibilities: Track and Trace shipments. Prepare, handle, and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents. Accurate and timely data entry into our operating system. Dispatch freight. Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person. Monitor reports. Accurate and timely client billing. Contribute to maintaining strong vendor relationships- airlines, trucking companies, and others. Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements. Meet key performance indicators to support department, branch, product, and company goals. Desire to understand overall department process flow and constantly seek opportunities for improved efficiency. Bachelor’s degree preferred, however equivalent combination of education and experience will be considered. Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing. Strong organizational and prioritization skills are critical. Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint. Desire for a career in supply chain/logistics. Position Schedule: 9:00am - 6:00pm M-F Expeditors offers excellent benefits Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only) Employee Stock Purchase Plan Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.



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