Lead Care Manager, Bilingual

3 weeks ago

Glendale, United States Didi Hirsch Mental Health Services Full time
Lead Care Manager, Bilingual Spanish (Glendale Adult Services)

Have you got what it takes to succeed The following information should be read carefully by all candidates.

This is a full-time, hybrid position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be the Glendale and surrounding area.

You have the option to elect to a 9/80 flex work schedule after the first six months of employment.

The pay range for this role is between $21.38 - $24.60 per hour.

$2,000 sign-on bonus for external candidates.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to nearly 200,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable.

As an organization, we value equity, diversity, and inclusion. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. We intentionally recruit and retain a workforce that is reflective of the communities we serve and strive to cultivate a sense of belonging for them. We embrace employees and candidates from all backgrounds who want to help make this vision a reality.

Summary

As a Lead Care Manager, you will play a crucial role in providing comprehensive case management, mental health, and substance use services to individuals with a history of persistent mental illness and/or substance use. In this position, you will be responsible for offering personalized care and support to individuals within an integrated health care setting, helping them navigate and access necessary services to optimize their well-being and recovery.

Primary Duties

Serves as the primary point of contact for the Member, Member’s family, Authorized Representative (AR), caregiver, other authorized support person(s) as appropriate, and the multidisciplinary care team providing care to the Member.
Assess member needs in the areas of physical health, mental health, substance use, community-based Long Term Services & Supports (LTSS), oral health, palliative care, trauma-informed care, social supports, and housing as appropriate for individuals experiencing homelessness.
Develops a comprehensive Care Management Plan with input from a multidisciplinary care team, as well as the member, to ensure a whole-person approach is taken in identifying gaps in treatment or gaps in available and needed services.
Implements Care Plan services and development of health action plan.
Offer services where the ECM member lives, seeks care, or finds most easily accessible.
Connect ECM member to other social services and supports he/she may need.
Advocate on behalf of members with health care professionals.
Use motivational interviewing, trauma-informed care, and harm-reduction practices.
Work with hospital staff on discharge plan as needed.
Conduct outreach to and engage eligible HHP members to encourage enrollment in the program.
Accompany ECM members to office visits, as needed.
Monitor treatment adherence including medication.
Provide health promotion and self-management health coaching.
Arrange transportation.
Other duties as assigned.

Position Requirements

Fluency in the Spanish language for assigned program.
High School Diploma or GED required. Bachelor's degree in social work, psychology, counseling, nursing, or related field preferred.
2+ years of experience working with Medi-Cal members, particularly in care management or mental health services.
Comfortable working with diverse populations.
Exceptional ability to connect and engage with people.
Willingness to work in various environments including 1:1 in member’s homes, clinical settings, and/or shelters.
Ability to engage members.
Critical thinking skills & effective verbal and written communications skills to consult with members, physicians, and providers.
Ability to use a personal computer and document care management activities.
Motivational interviewing.
Current knowledge of clinical standards of care and disease processes.
Knowledge of community resources in area of residence.
Familiarity with trauma-informed care and harm reduction practices.

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion: We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

#LI-KS1 #LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Lead Care Manager, Bilingual

    4 weeks ago

    Glendale, United States Didi Hirsch Mental Health Services Full time $21 - $25

    Lead Care Manager, Bilingual Spanish (Glendale Adult Services)Have you got what it takes to succeed The following information should be read carefully by all candidates.This is a full-time, hybrid position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be the Glendale and surrounding...

  • LEAD CARE MANAGER

    4 weeks ago

    Glendale, United States Comprehensive Community Health Centers Inc. Full time

    Job DescriptionJob DescriptionDescription:LEAD CARE MANAGER JOB SUMMARYOversees and implements provision of the Enhanced Care Management (ECM) services; and identification and achievement of SMART goals and objectives with the member that meet their self-identified strengths and health care and psychosocial needs.LEAD CARE MANAGER ESSENTIAL DUTIES AND...

  • LEAD CARE MANAGER

    3 weeks ago

    Glendale, United States Comprehensive Community Health Centers Inc. Full time

    Job DescriptionJob DescriptionDescription:LEAD CARE MANAGER JOB SUMMARYOversees and implements provision of the Enhanced Care Management (ECM) services; and identification and achievement of SMART goals and objectives with the member that meet their self-identified strengths and health care and psychosocial needs.LEAD CARE MANAGER ESSENTIAL DUTIES AND...

  • Lead Care Manager, Health Services Coordinator

    3 weeks ago

    Glendale, California, United States Comprehensive Community Health Centers Full time

    Job Description:We are seeking a highly skilled and dedicated Lead Care Manager to join our team at Comprehensive Community Health Centers. As a key member of our healthcare team, you will be responsible for overseeing the provision of Enhanced Care Management (ECM) services to our patients.About the Role:Oversee the implementation of ECM services and...

  • Care Manager Lead

    3 weeks ago

    Glendale, Arizona, United States Homewell Care Services - Glendale, AZ Full time

    We are seeking an experienced Care Manager to lead our team in providing exceptional home care services to clients in the Glendale community, Arizona. This is a rewarding opportunity for a compassionate professional who shares our mission to enhance the quality of life for seniors and individuals with disabilities.The estimated annual salary for this...

  • Care Coordinator I Bilingual

    2 months ago

    Glendale, United States Didi Hirsch Mental Health Full time

    Care Coordinator I Armenian Bilingual (Glendale Child & Family Services) Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. This is a hybrid position and you have the option to elect into a 9/80 flex work schedule. The pay range for this position is between $21.38 - $24.59 per hour. $2,000...

  • Care Coordinator I Bilingual

    3 weeks ago

    Glendale, United States Bayview Hunters Point Foundation for Community Improvement Full time

    Care Coordinator I Armenian Bilingual (Glendale Child & Family Services)This is a hybrid position and you have the option to elect into a 9/80 flex work schedule.The pay range for this position is between $21.38 - $24.59 per hour.$2,000 sign-on bonus for external candidates.About Didi HirschDidi Hirsch Mental Health Services has been a national leader in...

  • Care Coordinator I Bilingual

    2 months ago

    Glendale, United States Didi Hirsch Mental Health Services Full time $21 - $25

    Care Coordinator I Armenian Bilingual (Glendale Child & Family Services)Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.This is a hybrid position and you have the option to elect into a 9/80 flex work schedule.The pay range for this position is between $21.38 - $24.59 per hour.$2,000 sign-on...

  • Care Coordinator I Bilingual

    2 months ago

    Glendale, United States Bayview Hunters Point Foundation for Community Improvement Full time

    Care Coordinator I Armenian Bilingual (Glendale Child & Family Services) This is a hybrid position and you have the option to elect into a 9/80 flex work schedule. The pay range for this position is between $21.38 - $24.59 per hour. $2,000 sign-on bonus for external candidates. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader...

  • Comprehensive Care Manager

    3 weeks ago

    Glendale, California, United States Comprehensive Community Health Centers Inc. Full time

    About the RoleAs a Lead Care Manager with Comprehensive Community Health Centers Inc., you will oversee and implement provision of Enhanced Care Management (ECM) services, identifying and achieving SMART goals and objectives with members that meet their self-identified strengths and health care and psychosocial needs.Key ResponsibilitiesEngage eligible ECM...

  • Receptionist - Bilingual

    3 months ago

    Glendale, United States Arbor Therapy Full time

    Arbor Therapy is a leading provider of therapeutic services dedicated to enhancing the lives of individuals in the East and West Valley of Phoenix. We specialize in delivering high-quality occupational therapy and speech-language therapy services to children and adults. Our team is committed to making a positive impact on the lives of our clients by helping...

  • General Manager

    5 months ago

    Glendale, United States Community Choice Financial Family of Brands Full time

    Overview: As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white-glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted face of the store, helping to build brand recognition and drive business. Along...

  • Bilingual Accounting Leadership Position

    14 hours ago

    Glendale Heights, Illinois, United States Actus Consulting Group Full time

    Job Description: Bilingual Accounting Leadership PositionJob Summary: The Actus Consulting Group seeks a seasoned Accounting Manager to lead our accounting team and drive strategic financial planning. This role requires excellent leadership skills and expertise in GAAP, tax regulations, and financial reporting standards.Responsibilities:Develop and implement...

  • Care Coordinator I Bilingual

    4 weeks ago

    Glendale, CA, United States Didi Hirsch Mental Health Services Full time

    Care Coordinator I Armenian Bilingual (Glendale Child & Family Services) This is a hybrid position and you have the option to elect into a 9/80 flex work schedule. The pay range for this position is between $21.38 - $24.59 per hour. $2,000 sign-on bonus for external candidates. About Didi Hirsch Didi Hirsch Mental Health Services has been a national...

  • Nursing Care Manager

    4 weeks ago

    Glendale, Arizona, United States Canyon Home Care & Hospice Full time

    Job Description:We are seeking a highly skilled Registered Nurse to join our team as a Nursing Care Manager in Scottsdale.Job Summary:The successful candidate will administer skilled nursing care to patients on an intermittent basis in their place of residence, working in accordance with physician orders and a plan of care under the direction and supervision...

  • Intake Team Lead

    3 weeks ago

    Glendale, California, United States Lawyers for Justice Full time

    Lawyers for Justice is seeking an experienced Intake Manager to lead our team and drive growth.The ideal candidate will have a strong customer service background, excellent analytical skills, and the ability to effectively handle a high volume of incoming client calls and follow-ups.We are looking for a serious candidate who has experience as an Intake...

  • Cardiac Care Team Lead

    2 weeks ago

    Glendale, Arizona, United States Tenet-AZ Region Full time

    Job Title: Cardiac Care Team LeadAbout Tenet-AZ RegionTenet-AZ Region is a healthcare organization that strives to provide high-quality patient care. Our team of dedicated professionals works together to ensure the best possible outcomes for our patients.Estimated Salary$95,000 - $115,000 per year, based on experience and location in Glendale, Arizona.Job...

  • General Manager

    3 months ago

    Glendale, United States Community Choice Financial Family of Brands Full time

    Overview: General ManagerCommunity Choice Financial ® Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their...

  • Lead Surgical Care Coordinator

    3 weeks ago

    Glendale, Arizona, United States Abrazo Arrowhead Campus Full time

    Role OverviewThe RN Manager PreOp PACU FT Days role at Abrazo Arrowhead Campus is an exciting opportunity for a skilled and compassionate nursing professional to lead our preoperative anesthesia team. With a strong background in clinical nursing and management, you will oversee the day-to-day operations of our PACU department, ensuring seamless patient care...

  • Personal Injury Case Manager

    2 weeks ago

    Glendale, CA, United States JBA International Full time

    Join our expanding Plaintiff’s side litigation firm as a Case Manager and make an immediate impact. This position is full-time and experience in the personal injury and/or employment law field is strongly preferred. We're looking for a dedicated professional to join our dynamic team in a fast-paced, professional environment. Requirements: 2+ years in...