Host

2 months ago

Seattle, United States Claim Jumper Full time

$ 21 Per Hour + TIPS

Work a Little or WORK A LOT

Flexible Schedules

Opportunity for Advancement

401k w/Company Match - Paid Leave

Medical / Dental / Vision Coverages

Eligibility Rules Apply

When you start your career with us, you'll become part of a winning team of motivated and positive members who pride themselves on providing the perfect dining experience to each and every guest As a valued team member, you'll enjoy competitive pay and benefits and outstanding career growth opportunities, all in a fun, friendly environment where you can really shine. What are you waiting for? Apply today

Job Summary

The Host position is to work as a member of the team to keep the flow of the restaurant at a steady pace by directing Guests to tables and the bar. Welcome Guests as they enter the restaurant, seat them, and help ensure quality of product and service in an efficient manner.

Primary Responsibilities

  • Answer all phone calls within 3 rings using the proper phone answering procedures.
  • Always greet the Guest as soon as they enter the restaurant with a smile.
  • Be cheerful, helpful, and take accurate phone messages for the Manager when necessary.
  • Be able to give directions to the restaurant.
  • Create a great first and last impression for our Guests.
  • Adhere to timing standards for products and services.
  • Must know all food and retail products offered.
  • Apply positive suggestive sales approach to guide Guests.
  • Assist with keeping the restaurant clean and safe.
  • Follow daily cleaning calendar.
  • Ensure complete Guest satisfaction before they exit and inform a Manager if not.
  • Accurately quote wait times.
  • Assist servers whenever possible.
  • Participate in celebration whenever possible.
  • Maintain spotlessly clean menus and promotional materials.
  • Follow daily Cleaning Calendar tasks.
  • Assists with cleaning tables and parking lot.
  • Responsible for assisting Guests in retail area.
  • Fold and organize retail area, if applicable.
  • Be able to operate POS terminals.
Minimum Requirements
  • Clear written, verbal communication skills.
  • Must have the physical abilities to carry out the functions of the job description.
  • Must be able to responsibly handle cash transactions.
  • Must be able to participate in a team work environment.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to navigate throughout the restaurant and communicate with guests. The team member is regularly required to move and grasp items up to five pounds. The team member may be required to occasionally lift and/or move up to 25 pounds. The team member may also occasionally be required to bend and stoop. Must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen Point-of-Sale system. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Similar Job Titles / Key Words: We are an Equal Opportunity employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, veteran's status, or any other reason prohibited by law.

This job description is a summary and not all inclusive of position duties and responsibilities.

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