Host/Hostess - Cannabis Retail
4 weeks ago
We are seeking a friendly and welcoming Host/Hostess to join our team at Uncle Ike's Pot Shop. As a Host/Hostess, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive experience for all who visit our store.
Key Responsibilities:
- Ensure all customers are at least 21 years of age and provide information on sales and promotions as requested.
- Analyze customer requirements and assist customers to appropriate lines to ensure a timely flow of traffic in and out of the store.
- Maintain a neat and clean work area and perform floor housekeeping duties as directed.
- Adhere to all control procedures and security policies as directed by the Head of Security and the Store Floor Manager.
- Collaborate with customers to deescalate any complaints or noncompliance while maintaining an optimal level of customer service.
Requirements:
- Must be over 21 years of age.
- High School Diploma or Equivalent.
- Customer service and communication skills.
- Basic PC knowledge.
- Ability to stand for long periods of time.
- Ability to communicate using a hand-held radio.
- Ability to accurately write up and submit incident reports as needed.
- Night and Weekend availability.
Benefits:
- Commuter Benefits, Employee Assistance Plan and Pet Insurance Discounts.
- Sick & Safe Leave Accrual.
- Generous Employee 40% Discount, Free Swag and Free Car Washes at Uncle Ike's Car Wash.
- Advancement Opportunity - Grow with us.
Uncle Ike's is an equal opportunity employer dedicated to a policy of non-discrimination in employment on any basis.
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