Contact Center Manager

Accentuate Staffing is seeking a highly organized and energetic Contact Center Manager to motivate and develop Customer Service Specialist, 30 (FTE) 2 (Team Leads), to maximize customer experience performance, manage quality scorecard for team members, achieve service levels and overall productivity and daily operations of organization. The ideal candidate...

Accentuate Staffing is seeking a highly organized and energetic Contact Center Manager to motivate and develop Customer Service Specialist, 30 (FTE) 2 (Team Leads), to maximize customer experience performance, manage quality scorecard for team members, achieve service levels and overall productivity and daily operations of organization. The ideal candidate...

Accentuate Staffing is seeking a highly organized and energetic Contact Center Manager to motivate and develop Customer Service Specialist, 30 (FTE) 2 (Team Leads), to maximize customer experience performance, manage quality scorecard for team members, achieve service levels and overall productivity and daily operations of organization. The ideal candidate...

The Senior Contact Center Representative provides quality electronic and phone service to members, including providing account information and processing account changes. The Sr. MSC performs a wide range of duties, possesses ample product knowledge, Representative, Senior, Bilingual, Technology, Banking, Account

Job Summary:The Center Manager is responsible for the day-to-day operations of the urgent care center, ensuring that all clinical and business standards are met. This includes managing staff, patient flow, and resources, as well as implementing corporate-led initiatives and promoting Compassionate Hospitality and STAT values.Key Responsibilities:Manage and...

Job DescriptionPOSITION SUMMARY:The Center Manager is responsible for driving day-to-day operations in the center, growing the center's business, and achieving or exceeding annual financial goals while delivering on FastMed's high standards of team member and patient safety, satisfaction, and service. Promotes Compassionate Hospitality and our STAT values....

Job SummaryCSL Plasma is seeking a highly skilled and experienced Assistant Center Manager to join our team. As a key member of our center operations team, you will be responsible for ensuring the smooth day-to-day operations of our plasma collection center.Key ResponsibilitiesAssist the Center Manager in overseeing the overall operations of the center,...

POSITION SUMMARY:While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.The Center Manager drives day-to-day operations in the center, works to grow center’s business and to achieve or exceed annual financial goals while delivering on FastMed’s high...

Job OverviewAmerican Family Care Raleigh Brier Creek is seeking a highly skilled and experienced Center Operations Manager to oversee the day-to-day operations of our urgent care clinic. As a key member of our team, you will be responsible for managing non-physician clinic staff, ensuring quality patient care, and maintaining a clean and well-stocked...

Looking for a Cool Job in a fast-paced environment with a dynamic team? Great Hours, Great location, Great Opportunity. The Sales Center Manager is responsible for managing sales and operations for our wholesale distributorship in Raleigh. We are looking for a bright energetic individual that is looking to take their career to the next level. Below is a...

Looking for a Cool Job in a fast-paced environment with a dynamic team? Great Hours, Great location, Great Opportunity. The Sales Center Manager is responsible for managing sales and operations for our wholesale distributorship in Raleigh. We are looking for a bright energetic individual that is looking to take their career to the next level. Below is a...

Job ID: NC-749445 Hybrid /Local EHR/ServiceNow PM with ITSM, HIPAA, HITECH, CXone/contact center/call flow design and helpdesk experienceLocation: Raleigh NC(NCDHHS)Duration: 12 MonthsSkills:Strong project management skills, with the ability to manage complex, multi-phase projects from initiation through completion. Required 5Knowledge of ITSM best practices...

EHR Project Manager Duration: 12 MonthsInterview: Webcam Interview OnlyThe last date: 10/23/2024Job description:NC DHHS is need of a Senior Project Manager to implement a Centralize EHR Helpdesk. Must have a Bachelor's degree and 5+ years IT Project Management Experience.Will report to IT Operations Manager. Reference full job description for complete...

We are looking for Senior Project Manager for our client in Raleigh, NC Job Title: Senior Project Manager Job Location: Raleigh, NC Job Type: Contract Job Description: Responsibilities: Project Management:Lead the end-to-end project management of the centralized EHR helpdesk implementation using ServiceNow ITSM and CXone Cloud Contact Center, ensuring that...

Job OverviewThe Regional Operations Manager will play a pivotal role in ensuring the success of Stake Center Locating's operations in the FL/AL/NC/SC region. This individual will be responsible for overseeing the daily activities of State/Area Managers, ensuring compliance with Stake Center expectations, and providing training to Management on company...

DataStaff, Inc. is currently seeking a Senior Project Manager for a long-term contract opportunity with one of our direct clients in Raleigh, NC.*This position must be completed remotely or hybrid*Occasional travel may be required Job Description:The Project Manager will be responsible for leading the implementation of a centralized Electronic Health Record...

Title: Project Manager- Senior - Hybrid Mandatory skills: MS Office, MS Project, call flow design, HIPAA, HITECH, assess system performance, service tickets Electronic Health Record, EHR, healthcare system, project plans, call routing, ticketing, workflow automation, EHR support streamline helpdesk communications, call management, user acceptance testing,...

We are seeking an enthusiastic and motivated Call Center Representative to join our customer service team. In this role you will be the first point of contact for our customers isting them with inquiries resolving issues and providing information about our products/services. Key Responsibilities: Answer inbound calls and respond to customer inquiries in a...

We are seeking an enthusiastic and motivated Call Center Representative to join our customer service team. In this role you will be the first point of contact for our customers isting them with inquiries resolving issues and providing information about our products/services. Key Responsibilities: Answer inbound calls and respond to customer inquiries in a...

Project Manager - Senior (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Project Manager - Senior (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Project Management Professional (PMP), Certified ScrumMaster (CSM), or ITIL certification is highly desirable. ...