Field Service Engineer

2 days ago

Nashua, United States LanceSoft Full time
Job Title: Field Service Engineer
Job Duration: 24+ Months
Location: Nashua, NH
Est. Pay Range: $30.00 - $38.00/hr.

Job Description:
We have an exciting opportunity for a Calibration Technician of Electronic Test and Measurement Equipment. This is role for a key individual who will work full time at our facility in Nashua, NH and some customer sites in Nashua NH, performing calibration on a wide range of manufacturers equipment and client products.

Responsibilities:
  • Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at our client service center or at our customer's sites.
  • Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
  • Perform calibration and adjustment procedures on client and non-client products.
  • Install software and firmware upgrades that may include re-image of the customer's instrument.
  • Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
  • Understand, and utilize STE, TME, and PC based calibration software as required.
  • Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program.
  • Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
  • Use excellent communication and organizational skills to effectively interface with customers and peers.
  • Establish and maintain close communication with customers to ensure optimal performance of customers' and Company' test equipment assets.
  • Ensure compatibility between customer expectation and support provided by Company.
  • Work on service assignments with clearly defined objectives
Requirements:
  • Must have calibration service experience of all types of client and Non-client Test Equipment to include RF/ Microwave skills to 50 GHz.
  • Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
  • Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
  • Requires ability and desire to learn system/automated calibration software.
  • Ability to calibrate instruments both manually and using automated test procedures.
  • Must have calibration service experience of all types of client Test Equipment.
  • Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
  • Must have strong verbal and written communication skills to interface with customers and peers.
  • Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
  • Understand project timeline, goals and processes and take the lead to complete those requirements.
  • Be able to interface and take the lead between the customer and client to solve complex project objectives.
  • Excellent troubleshooting and technical skills.
  • Candidates must be in local area (Nashua, NH) or willing to relocate themselves
  • Must have ability to lift 50 lbs.
  • Able and willing to work overtime as needed.
  • 5 experience required
  • This position is fully on-site. Remote/Hybrid are not an option for this role.

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