Financial Aid Advisor

5 days ago


Glendale, California, United States Glendale Community College Full time
Salary: $5,696.05 - $6,279.89 Monthly
Location : Glendale, CA
Job Type: Classified
Job Number: 01034-2025
Department: Student Financial Aid
Opening Date: 02/28/2025
Closing Date: Continuous

Description
The Student Financial Aid Department is currently looking to fill two Financial Aid Advisor vacancies. One position will focus on outreach, engaging with students to provide guidance on the financial aid process, and conducting workshops. The other vacancy will specialize in appeals and working with our foster youth population. Both positions require a commitment to student success and a strong understanding of financial aid processes.

Definition
Under direction, performs specialized technical duties involving financial aid advising, packages and complex eligibility determinations; conducts student needs analysis and assists students in the application process for financial aid; analyzes complex application documents and interfaces with other agencies to verify student eligibility; packages financial aid awards; monitors and evaluates student academic records to determine if student meets financial aid satisfactory academic progress standards; and performs other related duties as assigned.
Supervision
Works under the direct supervision of the department manager.
Does not directly or indirectly supervise other employees but may provide work direction to lower-level employees, temporary employees, and/or student workers.
Work Schedule
40 hours per week, 12 months per year, Monday-Friday: 8:00am-4:30pm
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities are typical of those performed in this classification.
  • Performs specialized technical duties involving financial aid advising, packages, and complex eligibility determinations; serves as a technical resource to other employees regarding financial aid eligibility; interprets and applies federal and state regulations related to financial aid-related regulations, administrative policies, and operational procedures.
  • Assists students in the application process for financial aid by providing information and answering questions regarding financial aid, helps complete appropriate and required forms, provides advice on rights and responsibilities concerning financial aid, and provides information regarding the status of financial aid applications in person, via email, telephone or other electronic means.
  • Analyzes complex application documents required to determine financial aid eligibility by reviewing, identifying, and resolving discrepancies between financial aid applications, federal tax returns, and database matches; initiates requests for supporting documents to resolve conflicting information.
  • Interfaces with other external agencies to verify eligibility by exchanging information using various databases and software systems; verifies dual enrollment; determines the validity of foreign, homeschool, and online high school diplomas and refers students to evaluation agencies as needed; determines appropriate financial aid eligibility for students in special circumstances.
  • Packages financial aid awards in accordance with standard need analysis criteria and federal and state eligibility regulations and current policies/procedures; processes awarding of funds to students following state and federal rules and regulations, including special financial aid programs which may include grants, scholarships or loans.
  • Monitors and evaluates student academic records to determine if a student is meeting financial aid satisfactory academic progress standards to maintain eligibility; monitors and manages subsequent Free Application for Federal Student Aid (FAFSA) applications; identifies conflicts and notifies students of documents required for resolution.?
  • Acts as a liaison to other appropriate District department(s) and outside agencies to provide technical assistance on the financial aid application process, regulations, and current policies/procedures.
  • Conducts and coordinates financial aid workshops for students, parents, employees, outside groups, and high schools.
  • Participates in day-to-day office operations and recommends office procedures and technical improvements to streamline financial aid application processing.
  • Searches databases and record systems, gathers, compiles, and reports financial aid information; prepares complex and detailed reports, correspondence, and other documents to summarize data on financial aid recipients, awards, and disbursements; maintains specialized information and complex interrelated files in filing systems.
  • Organizes, plans, and develops timelines and priorities to meet deadlines.
  • Maintains confidentiality of records and complies with the Family Educational Rights and Privacy Act (FERPA) regulations and protecting the privacy of student records.
    • May provide work direction to lower-level employees, temporary employees, and/or student workers.
    • Performs other related duties as assigned.
    Minimum Qualifications
    MINIMUM QUALIFICATIONS:
    Education and Experience
    Associate's degree or equivalent from an accredited college or university.
    Four (4) years of experience determining applicant eligibility for financial assistance programs in an academic setting.
    Licenses/Certifications/Other Requirements
    None.
    Knowledge of:
    • Methods for processing and maintaining financial aid data and disbursements.
    • Terminology associated with financial aid programs and practices.
    • Laws, regulations, standards, and/or requirements applicable to areas of assignment.
    • Technical methods of data organization, collection, research, and reporting.
    • Methods of prioritizing, planning, and organizing work.
    • Standard office practices or procedures.
    • Standard office software and modern office equipment.
    • Standard formats for business correspondence and other communications.
    • Methods of filing information using alpha, numeric, and alphanumeric systems.
    • Correct use of the English language, including spelling, punctuation, and grammar.
    • Principles and practices of customer service.
      • Business arithmetic.
      Ability to:
      • Determine financial aid eligibility.
      • Stay abreast of changing federal and state regulations.
      • Analyze and interpret financial aid and student enrollment data.
      • Maintain and reconcile financial aid records.
      • Prepare accurate reports pertaining to financial aid recipients, awards, and disbursements.
      • Research, analyze, organize, and maintain complex information, including financial or program-specific data.
      • Research, apply, and explain the laws, regulations, policies and/or procedures applicable to areas of assignment.
      • Operate a variety of office equipment including computers and printers/copiers.
      • Utilize standard office software (e.g., email, word processing, and spreadsheet software).
      • Maintain confidentiality of sensitive and/or protected information.
      • Prepare reports, correspondence, and other documents using complex multiple business formats.
      • Prioritize work and complete assignments accurately and within established deadlines.
      • Provide and obtain detailed information to/from others.
      • Provide customer service with a high level of sensitivity, tact and patience.
      • Exercise reasonable judgment in performing job duties.
      • Work and perform duties independently.
      • Perform and prioritize multiple tasks.
      • Communicate effectively, both orally and in writing.
        • Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work.
        • Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
        PHYSICAL AND MENTAL STANDARDS:
        The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
        • Mobility: frequent sitting or standing for long periods; occasional kneeling, crouching, pushing, pulling, walking; occasional reaching above and below desk level.
        • Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes; and feel individual objects.
        • Lifting: frequent lifting of papers, files, equipment, and material weighing up to 10 pounds; occasional lifting up to 25 pounds.
        • Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.
        • Hearing/Talking: frequent hearing and speaking in person and on the telephone.
        • Emotional/Psychological Factors: frequent contact with others, including extensive public contact; frequent deadlines and time-limited assignments.
        ENVIRONMENTAL CONDITIONS:
        Work is primarily performed in a standard office environment.
        Additional Information
        Salary
        The Financial Aid Advisor classification salary range is R-36.
        Starting salary: Step 1 $5,696.05 to Step 3 $6,279.89 per month, based on training and experience.
        Salary range: Step 1 $5,696.05 to Step 6 $7,269.76 per month (plus longevity where applicable)
        Application Process
        This position requires the following documents to be attached to your online application in order to be considered:
        • Current resume
          • Transcripts showing the required degree must be submitted. Unofficial transcripts will be accepted only during the application process. Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.
          Please note: All required documentation must be attached to the online application by the applicant. Additional documents not requested in the announcement will not be reviewed.

          Applications will be accepted until the position is filled. First review: April 1, 2025. Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be reviewed.

          Position Funding
          The district reserves the right to extend, withdraw, and/or reopen this position at any time.

          Visas
          The District does not sponsor Visas.
          Commitment to Diversity and Equal Employment Opportunity Employer
          GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.
          GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.
          Accommodations
          If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.
          Thank you for your interest in employment opportunities with Glendale Community College
          Robust and comprehensive health and welfare package for eligible employees, which may include:
          • Medical, vision, and dental plans for employee and eligible dependent(s),
          • Basic life insurance,
          • Supplemental life insurance,
          • Various optional insurance plans (short term disability, accident, critical care, and hospital),
          • Flexible spending account,
          • Defined-benefit retirement plan participation through CalPERS or CalSTRS,
          • Optional 403(b) and 457 retirement plans,
          • Paid sick leave,
          • Paid vacation (classified staff and administrators), and
          • Paid District holidays

            Note: Substitutes, Professional Experts and Police Cadets are temporary positions and are not eligible for District benefits.

            For information on GCCD's benefits package, please visit Administrative Services, Fiscal Services.
          01

          I have attached my transcripts showing the required degree(s). Note: Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application. If you have not attached your transcripts, please return to your application.
          • Yes
          • No
          02

          I understand that my application will be considered incomplete if any required sections of the application are not completed and/or if any documents that are required are not attached to my online application by the first review date.
          • Yes
          • No
          03

          I have provided current contact information for a minimum of three (3) professional references including at least one (1) supervisor.
          • Yes
          • No
          04

          I have completed all sections of the application including professional references. (Statements such as "see resume" will not be acceptable.)
          • Yes
          • No
          05

          I have attached my resume. If you have not, please return to your application and attach your resume.
          • Yes
          • No
          Required Question

  • Financial Advisor

    4 weeks ago


    Glendale, California, United States Thrivent Full time

    READ CAREFULLY *** US citizens and residents of California only *** Commission basedThis is a fast-track to build and grow your own full service financial planning practice. We are looking for experienced advisors (bonuses) and non-experienced candidates. You don't have to be an experienced advisor to join us as long as you are:• Entrepreneurial and...


  • Glendale, California, United States AHMC Healthcare Full time

    We are seeking a visionary Chief Financial Officer to join AHMC Healthcare's leadership team. As a trusted advisor to senior management, you will provide strategic guidance on financial matters and drive growth through data-driven decision-making.This role requires a unique blend of financial acumen, business acumen, and leadership expertise. You will be...


  • Glendale, California, United States Hutchinson & Bloodgood LLP Full time

    Job SummaryHutchinson & Bloodgood LLP is seeking an experienced Senior Associate to join our team. In this role, you will be responsible for preparing or reviewing tax returns for individuals and organizations, researching tax questions, and offering suggestions for tax planning.ResponsibilitiesTax Preparation and AccountingDevelop a deep understanding of...


  • Glendale, California, United States Neighborhood Legal Services of Los Angeles County Full time

    About NLSLANeighborhood Legal Services of Los Angeles County (NLSLA) is a leading non-profit organization dedicated to providing free assistance to individuals and families in need. Our mission is to promote social change and advocate for the legal rights of low-income individuals.We are committed to fostering a culture of inclusion and belonging within our...

  • Financial Analyst

    2 days ago


    Glendale, California, United States Consultative Search Group Full time

    A large publicly traded REIT seeks a Financial Analyst to join their acquisition team. The Analyst responsibilities include leading the Company's analytical efforts related to development, redevelopment and acquisition underwriting, transaction execution and investment memorandum preparation. Responsibilities: • Ad hoc operational analysis, monthly and...

  • Financial Analyst

    2 days ago


    Glendale, California, United States Consultative Search Group Full time

    Job Description Job Description A large publicly traded REIT seeks a Financial Analyst to join their acquisition team. The Analyst responsibilities include leading the Company's analytical efforts related to development, redevelopment and acquisition underwriting, transaction execution and investment memorandum preparation. Responsibilities:· Ad hoc...


  • Glendale, California, United States H&R Block Full time

    554184BR Title: Block Advisors Receptionist Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We...


  • Glendale, California, United States Jobot Full time

    Key ResponsibilitiesTax Return Preparation: Prepare and review complex federal and state tax returns for insurance companies.Tax Planning Strategies: Assist with tax planning strategies to minimize tax liabilities and ensure compliance.Tax Research and Analysis: Conduct thorough tax research and analysis on various issues, including insurance-specific tax...


  • Glendale, California, United States 24 Hour Fitness Full time

    Are you passionate about empowering individuals to achieve their health and wellness goals? Do you have a proven track record of delivering exceptional results in the fitness industry? If so, we invite you to apply for the Health and Wellness Consultant position at 24 Hour Fitness.About the Role:This role involves working closely with clients to understand...


  • Glendale, California, United States CDW Full time

    Role Description:The Customer Success Manager is responsible for driving customer satisfaction, adoption, retention, renewals, and expansion through effective relationship management and exceptional customer services. This individual will establish trusted advisor relationships with assigned mid-tiered customers, act as the main point of contact, develop and...

  • Tax Expert Advisor

    5 days ago


    Glendale, California, United States H&R Block Full time

    About H&R BlockAt H&R Block, we're dedicated to providing exceptional tax and financial services to our clients. Our team of experts is committed to delivering personalized support and guidance to help individuals and businesses achieve their financial goals.We believe in the power of people helping people, and we strive to create a culture that values...

  • Investment Specialist

    2 weeks ago


    Glendale, California, United States Insperity Full time

    & Requirements Investment Specialist Are you passionate about investment analysis and financial planning? Do you thrive in a fast-paced environment where innovation and growth are at the forefront? At Castlewatch Wealth, we are looking for a highly skilled Investment Specialist to join our dynamic team. Castlewatch Wealth is one of the leading names in...


  • Glendale, California, United States Insperity Full time

    & Requirements Trading/Investment Specialist Are you enthusiastic about investment analysis and financial planning? Do you thrive in a fast-paced environment where innovation and growth are at the forefront? At Castlewatch Wealth, we are looking for a highly skilled Trading/Investment Specialist to join our dynamic team. Castlewatch Wealth is one of the...


  • Glendale, California, United States Insperity Part time

    & Requirements Administrative Assistant-Part time(20-25 hours per week) Are you a detail-oriented, organized professional looking to make a meaningful impact in the financial services industry? Our client seeks an enthusiastic part time Administrative Assistant to join their dynamic team If you're passionate about providing top-notch administrative support...


  • Glendale, California, United States H&R Block Full time

    Benefits of Working at H&R BlockWe believe in investing in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs.Employee Assistance Program with Health Advocate, wellbeing program BetterYou, neurodiversity and caregiver support available to you and...

  • cfo

    4 days ago


    Glendale, California, United States EPIP Full time

    Reporting to the President & CEO, the CFO will manage a small team of highly skilled finance and accounting professionals and team closely with the Director of Grants Management & Compliance. In addition to motivating, developing, and retaining a strong team, the CFO will also lead a multi-year effort to streamline NLSLA's financial systems and processes to...


  • Glendale, California, United States Neighborhood Legal Services of Los Angeles County Full time

    Company OverviewNeighborhood Legal Services of Los Angeles County (NLSLA) is a leading non-profit organization dedicated to providing free assistance to individuals and families in need. Our mission is to promote social change and advocate for the legal rights of low-income individuals.We are committed to fostering a culture of inclusion and belonging within...


  • Glendale, California, United States Hutchinson & Bloodgood LLP Full time

    Hutchinson & Bloodgood LLP seeks an experienced Senior Accounting Professional to join our team. As a trusted advisor, you will leverage your technical expertise to deliver top-notch services to our clients. Our commitment to continuous learning and skill development ensures that you will thrive in this dynamic environment.Job SummaryThe Senior Accounting...


  • Glendale, California, United States BrightSpring Health Services Full time

    Our Company ResCare Community Living OverviewJoin a team of passionate and caring clinicians who make a difference in people's lives. Our nursing group focuses on compassion and meeting the needs of our clients in a variety of settings such as Home Health, Hospice, Residential and Private Duty. If your passion is outstanding patient care coupled with a...


  • Glendale, California, United States CDW Full time

    Job Overview:The Customer Success Manager plays a pivotal role in ensuring the achievement of strategic business outcomes and maximum value from investments with CDW Managed Services. As the primary advocate and partner to customers, this individual drives customer satisfaction, adoption, retention, renewals, and expansion through effective relationship...