Digital Marketing

Digital Marketing & IT Operations Manager2 days ago Be among the first 25 applicantsRicoh Biosciences, Inc. (formerly Elixirgen Scientific, Inc.) is a Baltimore-based biotechnology company specializing in stem cell technology. Our mission is to lead medical innovation by harnessing the potential of iPSC differentiation technology. We aim to create unlimited opportunities for advancing drug discovery and revolutionizing cell therapy. We are committed to delivering state‑of‑the‑art, customized solutions to empower researchers, clinicians, and the pharmaceutical industry. Located in the Science + Technology Park at Johns Hopkins in Baltimore, we benefit from an ideal research environment with state‑of‑the‑art facilities.Position OverviewWe are seeking a Web & IT Systems Specialist to lead our online presence and digital‑marketing operations while optimizing internal IT systems and supporting new application roll‑outs. Although core infrastructure is managed by our Group IT team, this on‑site role will be the go‑to specialist for website performance, marketing‑tech execution, and day‑to‑day IT workflow improvements.Role & Key ResponsibilitiesWebsite & Digital Marketing SupportManage, update, and enhance the corporate WordPress site, ensuring uptime, accessibility, and optimal page‑load performance.Administer domains, DNS records, and SSL certificates.Monitor traffic and engagement via GoogleAnalytics (or similar), producing actionable SEO and UX improvement plans.Provide technical support for digital‑marketing initiatives (e‑mail campaigns, webinars, landing pages, marketing‑automation integrations).Application Implementation & SupportDeploy, configure, and maintain no‑code/low‑code and custom applications that streamline business processes.Design and refine data flows between GoogleWorkspace, GoogleCloud, and MySQL databases.Troubleshoot incidents and coordinate escalations with external vendors and Group IT.IT Systems OperationsOversee company hardware (servers, PCs, peripherals); organize and maintain the data closet; perform device imaging and setup.Lead vendor and Group IT run server/network changes and migrations (plan, schedule, test, rollback coordination); including but not limited to inventory, cabling checks, basic configuration, and go‑live validation, with scope adjusted based on operational needs.Enforce security best practices and compliance standards (account management, patching, access controls) in coordination with Group IT.Create and update standard operating procedures (SOPs); deliver regular status and improvement reports to stakeholders.Work closely with our group IT support team and IT vendors to ensure seamless communication and support, acting as the primary point of contact.Provide clear, timely updates and reports on IT operations, improvements, and security enhancements to internal stakeholders.QualificationsBachelor’s degree in Information Technology, Computer Science, or a related discipline.4+ years of hands‑on experience in web administration, IT operations, or application support.Proficiency with WordPress, GoogleWorkspace (especially Sheets and Docs), GoogleCloud, and MySQL.Working knowledge of SEO tools and GoogleAnalytics.Proven ability to document and simplify complex workflows; strong analytical and communication skills.Ricoh Biosciences is located at the Science and Technology Park of Johns Hopkins University in Baltimore, Maryland.The role is primarily office-based within a collaborative, supportive team environment that encourages professional growth.Referrals increase your chances of interviewing at Ricoh Biosciences by 2xGet notified about new Information Technology Operations Manager jobs in Baltimore, MD. #J-18808-Ljbffr