Account Manager

3 weeks ago

Cleveland, United States National Corporate Housing Full time
Account Manager

National Corporate Housing is looking for a versatile Account Manager to lease our furnished corporate apartments, complete all stages of the sales process including paperwork, and assist clients as needed. This individual must close the business and foster relationships to help achieve market goals. The selected person needs to have a professional image, strong customer communication skills and excellent follow through.

National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe.

What you are focused on:
Growing your specific market, increasing unit count strategically
Driving bottom line (profitability) through pricing, lease term negotiations, and unit growth
Generating new business leads through relationship building, local marketing, and sales to exceed market goals
Quick and accurate responses to large volume, time sensitive requests; ensuring clients are taken care of and winning leads
Being the National liaison for clients, vendors, customers and all things regarding lease agreements
Strong sales, presentation, and communication skills to sell
Achieving or exceeding our guest satisfaction scores – in 2022 our average score was above 95%
Building and maintaining strong partnership with local outside salesforce
What’s unique about this role:
Every lead has multiple creative solutions
Individual impact on pricing and market
Ability to build relationships and lease with multiple properties, identify new properties to lease and work with
Variety Work is dynamic and constantly changing inventory
For the most part, because we work with corporate clients, very little scheduled weekend work

What’s needed to be successful in this role:
Proven experience in an inside sales position
Apartment Leasing or Hospitality/Hotel experience is preferred
Must be an extremely fast paced, independent, motivated self-starter with a drive to succeed
Ability to market and sell our existing inventory to the maximize occupancy
Ability to respond to incoming leads within 2 hrs. to maximize winning chances
Strong prioritization, multi-tasking, and attention to detail skills
Strong communication and presentation skills
Excellent customer service skills
Ability to think futuristically and creatively in providing options, sales solutions, and problem solving
Bachelor’s Degree is ideal

Benefits:
Competitive Base Salary + Uncapped commissions
$20- $24/hour
On target earnings commissions potential of ~ $1000/month after ramp up, depending on book of business; uncapped
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance, short term disability, and long term disability
Supplemental life insurance, critical illness, accident, and identity theft protection
One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
Inclusive Awards and Recognition Program
Vacation, sick, and floating holidays
Paid time off
Paid volunteer time
Wellness program
Complimentary use of corporate apartments for vacation or travel (when available)
National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen at the time of offer.

Fair Labor Standards Act (FLSA): Non-Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status

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