Lumicity | Contract Administrator

2 weeks ago


los angeles county, United States Lumicity Full time

Key Competencies and Skills:


Customer Service Excellence:

  • Ability to serve as the primary liaison for customers, ensuring high satisfaction through timely and accurate responses.
  • Strong communication skills to manage inquiries, clarify requirements, and resolve conflicts.

Contract Administration Expertise:

  • Proficiency in reviewing RFQs and RFPs and preparing commercial proposals.
  • Experience in monitoring and summarizing contract obligations and ensuring compliance.

Cross-Functional Collaboration:

  • Coordination with internal departments (Sales, Quality, Manufacturing, etc.) for seamless execution of contract terms.
  • Involvement in weekly reviews and performance tracking to maintain operational alignment.

Analytical and Organizational Skills:

  • Ability to monitor performance metrics, analyze data, and provide summaries to stakeholders.
  • Experience with backlog and forecast management for accuracy and performance tracking.

Technical and Administrative Efficiency:

  • Proficient in navigating customer portals, managing documentation, and maintaining records.
  • Knowledge of resolving credit and billing issues, indicating financial acumen.

Attention to Detail and Work Ethic:

  • Strong detail orientation to ensure compliance and avoid contractual oversights.
  • Ability to work independently, demonstrating accountability and reliability.


Position Nature:

  • On-Site Requirement: A traditional 5-day on-site work schedule requires candidates to be present at the physical office or facility, promoting real-time collaboration and engagement.
  • Autonomy: Emphasizes independent work capabilities with minimal supervision, suitable for self-motivated professionals.

I

deal Candidate:

The role is tailored for individuals with a background in customer service, contract administration, or sales support, particularly in industries like manufacturing, engineering, or quality-focused environments. Experience with domestic and international customer management is highly beneficial.



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