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Logistics Administrator

2 months ago

Kent, United States MOE'S Wholesale Full time
ABOUT US

Design made simple for the modern home. Our passion lies in furniture and design and it is the fuel that drives our business. We started out as a family-run company and aim to maintain this as we continue to rapidly grow. We're entrepreneurial. We challenge the status quo, aren't afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities. We're a people-first company and what we do wouldn't be possible without our customers. For this reason, we like to say that our collections are always customer-curated.

The mission of our Logistics team is to drive top line sales through efficient, accurate and on-time order shipments and deliver bottom line savings through seamless warehouse operations. Reporting to the Logistics Supervisor, the Logistics Admin is responsible for supporting Warehouse Operations and area Supervisors/Leads to deliver against the business objectives and build an efficient, effective, safe, collaborative, and high-performing workplace for the team.

We take pride in our Logistics team; our people are organized, driven, problem solvers, and passionate about ensuring our customers have seamless experiences with their orders.

DUTIES & RESPONSIBILITIES:
  • Update and maintain accurate information for the Logistics Dashboards
  • Prepare shipping documents and pick sheets for the Warehouse team
  • Communicate with Warehouse, Logistics, and Customer Care teams to improve the delivery of our services
  • Interact with Carriers, Warehouse, and Logistics teams to identify and resolve issues
  • Provide reports to Logistics Supervisor / Manger / Director as required
  • Organize and maintain hard copy and electronic documentation supporting order fulfillment and distribution
  • Support the Logistics Supervisor in ensuring the shipping runs smoothly across all sales channels day-to-day, supporting in troubleshooting issues as they arise
  • Support the Logistics Supervisor in executing improvements across the Logistics processes, ensuring projects and initiatives are completed on time and achieve stated objectives
  • Support the Logistics Supervisor in ensuring all daily responsibilities are attended to in a customer service-oriented and productive fashion
  • Coordinate and communicate delivery schedules with customers
  • Back end management of Proof of Delivery and carrier invoices
SKILLS & QUALIFICATIONS:
  • 1-2 years of administrative support and/or operations experience within a warehouse environment
  • Experience working across multiple buildings considered an asset
  • Experience across all areas of Logistics / Supply Chain operations an asset
  • Experience with UPS, Fedex, Courriers, LTL shipping
  • Proficiency in RF Scan, MS Word, Excel and Outlook
  • Excellent communication skills (verbal, written)
  • A self-starter who takes initiative and sets good example
  • Strong problem-solving skills
  • Ability to multi-task and shift priorities as needed
  • Flexibility with working hours
WHAT WE OFFER:
  • Be part of a growing business - grow your career with us
  • A competitive salary plus bonus
  • Generous product discounts
  • Paid stat holidays (5)
  • Professional development opportunities
  • Monthly team lunches and kitchen stocked with coffee and tea