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Solution Center Analyst
2 months ago
Job Description:
- Provide phone support
- Work with Active Directory to reset passwords, give account access, etc.
- Respond to ticket requests
- Respond to tech support needs as necessary
Requirements:
- CompTIA A+ Certification
- 4+ years of helpdesk/tech support experience
- Citrix
- Active Directory
Preferred:
- 1 year of experience in Healthcare setting
- 1 year of experience in network operating center
- 1 year of experience in network and system administration
- Epic knowledge
- CISCO knowledge from NOC