Customer Contact Center Representative
2 weeks ago
SCHEDULE: Full-time ; Monday through Friday with availability between (7:00 am - 6:00 pm), and a Saturday morning rotation from (8:00 am - 12:00 pm) Average 40 hours per week. LOCATION: 131 East Main St, Hills, Iowa 52235 BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks SCOPE: Provide superior service to customers while working to meet their financial needs via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: Handle customer telephone calls and respond to secured and unsecured email inquiries directed to Hills Bank at a quality level that meets or exceeds customers' expectations. Customer inquiries and requests may include, but are not limited to: Account balance and transactional information Check and debit card orders Funds transfer, account closure, and other transaction requests Wire transfer requests Support of bank services (cards, mobile banking, online banking, etc.) Basic maintenance and account updates Xpress transfers General product inquiries and needs Maintain excellent knowledge of products and services offered by the bank in order to answer questions effectively and recognize sales opportunities. Identify and correct problems/concerns as necessary while following established policies and procedures. Maintain security of customers' accounts and confidentiality of customer information. Other Duties: Cover Operator role as needed Provide indirect customer support by assisting coworkers with inquiries and requests for assistance. Participate in appropriate training in order to maintain required skills. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree. Prefer 1 - 2 years' experience in a related position. Must be able to take initiative, accept responsibility, and work independently as well as being aware of, and part of a team environment. This role requires skills needed in a typical office environment including computer skills, communications skills, as well as utilization of office equipment. Must consent to remote monitoring of incoming customer telephone calls. EQUAL OPPORTUNITY EMPLOYER
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Customer Contact Center Manager
2 months ago
Hills, United States Hills Bank Full timeJob DescriptionJob DescriptionSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am-6:00 pm), and a Saturday morning rotation (8:00 am-12:00 pm)LOCATION: 131 E Main St, Hills, IA 52235BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of...
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Customer Contact Center Representative
4 weeks ago
Hills, United States Hills Bank Full timeSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am - 6:00 pm), and a Saturday morning rotation from (8:00 am - 12:00 pm) Average 40 hours per week. LOCATION: 131 East Main St, Hills, Iowa 52235 BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our...
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Customer Contact Center Representative
1 month ago
Hills, United States Hills Bank Full timeJob DescriptionJob DescriptionSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am - 6:00 pm), and a Saturday morning rotation from (8:00 am - 12:00 pm) Average 40 hours per week. LOCATION: 131 East Main St, Hills, Iowa 52235BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and...
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Customer Contact Center Representative
1 month ago
Hills, United States Hills Bank Full timeSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am - 6:00 pm), and a Saturday morning rotation from (8:00 am - 12:00 pm) Average 40 hours per week. LOCATION: 131 East Main St, Hills, Iowa 52235BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our...
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Contact Center Technician
1 week ago
Agoura Hills, United States iSpace Full timeHi, We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested. Role: Contact Center Technician Location: Agoura Hills, CA Duration: Long term Contract (potential to go PERM eventually) Type:W2 100% Work from Office Responsibilities: The Contact Center Technician provides...
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Contact Center Technician
2 weeks ago
Agoura Hills, United States iSpace, Inc. Full timeHi, We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested. Role: Contact Center Technician Location: Agoura Hills, CA Duration: Long term Contract (potential to go PERM eventually)Type:W2 100% Work from OfficeResponsibilities:The Contact Center Technician provides customer...
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Contact Center Technician
2 weeks ago
Agoura Hills, United States iSpace, Inc. Full timeHi, We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested. Role: Contact Center Technician Location: Agoura Hills, CA Duration: Long term Contract (potential to go PERM eventually)Type:W2 100% Work from OfficeResponsibilities:The Contact Center Technician provides customer...
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Contact Center Manager
4 days ago
North Richland Hills, Texas, United States Stericycle Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to oversee the day-to-day operations of our multi-channel contact center. The successful candidate will be responsible for ensuring that customer service metrics are met and that customers receive a positive, professional, and complete interaction with all team members.Key...
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Customer Service Representative
4 months ago
Auburn Hills, United States Customer Service Full timeJob DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...
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Customer Service Representative
2 months ago
Forest Hills, United States FastSigns Full timeFASTSIGNS #322401 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement...
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Client Services Representative
2 weeks ago
Auburn Hills, Michigan, United States Customer Service Full timeJob OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...
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Customer Service Representative
5 days ago
Rochester Hills, Michigan, United States TruGreen Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a TruGreen Contact Center Sales Representative. As a key member of our sales team, you will play a critical role in helping new and existing customers find the right lawn care maintenance plans.Key ResponsibilitiesGenerate leads and close sales by receiving...
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Customer Service Center Operations Manager
1 week ago
Hills, Iowa, United States Hills Bank Full timeHills BankJob Title: Customer Contact Center ManagerSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am-6:00 pm), and a Saturday morning rotation (8:00 am-12:00 pm)LOCATION: [To be determined upon selection]BENEFITS: Comprehensive benefits package available to all employees, promoting well-being and satisfaction. Experience a range...
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Customer Service Center Operations Manager
1 week ago
Hills, Iowa, United States Hills Bank Full timeHills BankJob Title: Customer Contact Center ManagerSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am-6:00 pm), and a Saturday morning rotation (8:00 am-12:00 pm)LOCATION: [To be determined upon selection]BENEFITS: Comprehensive benefits package available to all employees to promote their well-being and satisfaction. Experience a...
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Customer Service Center Operations Manager
2 weeks ago
Hills, Iowa, United States Hills Bank Full timeHills BankJob Title: Customer Contact Center ManagerSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am-6:00 pm), and a Saturday morning rotation (8:00 am-12:00 pm)LOCATION: [To be determined upon selection]BENEFITS: Comprehensive benefits package available to all employees to promote their well-being and satisfaction. Experience a...
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Customer Service Center Operations Manager
2 weeks ago
Hills, Iowa, United States Hills Bank Full timeHills BankJob Title: Customer Contact Center ManagerSCHEDULE: Full-time; Monday through Friday with availability between (7:00 am-6:00 pm), and a Saturday morning rotation (8:00 am-12:00 pm)LOCATION: [To be determined upon selection]BENEFITS: A comprehensive benefits package is available to all employees, promoting their well-being and satisfaction....
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Call Center Representative
5 days ago
Palos Hills, United States A ANDI MEDICAL TRANSPORTATION INC. Full timeBenefits: 401(k) Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a...
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Call Center Representative
3 months ago
Palos Hills, United States A ANDI MEDICAL TRANSPORTATION INC. Full timeJob DescriptionJob DescriptionBenefits:401(k)Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions...
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Entry Level Customer Service Representative
2 weeks ago
Hills, United States Austin Firm Full time $40,000 - $50,000Job DescriptionJob DescriptionSTN Promotions is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a dynamic and creative Entry Level Customer Service Representative to engage our consumer audience in acquisitions and existing...
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Bilingual Customer Service Representative
3 weeks ago
North Richland Hills, United States Directors Choice Full timeJob DescriptionJob DescriptionWe are immediately hiring for Full Time Bilingual Customer Service Representatives to join our team of incredible people!Directors' Choice is the premier provider of answering services to the North American funeral industry.Our Customer Service Representatives are dedicated professionals who excel at customer service and...