Behavioral Health Admissions Coordinator

3 days ago

Muskegon, United States Trinity Health Full time

**Employment Type:**

Full time

**Shift:**

Day Shift

**Description:**

**Position Summary**

As the Behavioral Health Admissions Coordinator, he/she participates in all aspects of the admissions process to include medical record and intake screening for medical clearance. Additionally, he/she must remain knowledgeable regarding rules and regulations in behavioral health care to ensure proper reimbursement for care and will work with insurance companies and community mental health agencies to obtain preauthorization's for inpatient treatment. Must demonstrate excellent customer service in working with both internal and external agencies.

**What the Behavioral Health Admissions Coordinator will need:**

+ Associates Degree of Science in Nursing (ADN/ASN) from an accredited college

+ Bachelor of Science in Nursing (BSN) from an accredited college or university preferred

+ Active license in the State of Michigan as a Registered Nurse (RN)

+ 3-5 years' experience working with inpatient behavioral health care

+ 5+ years of inpatient behavioral health care to include experience working in case management and dealing with insurance agencies preferred

**What the Behavioral Health Admissions Coordinator will do:**

+ Coordinate admissions and/or intakes, including interfacing with insurance and managed care companies for authorization.

+ Works effectively and collaboratively in a multi-disciplinary team to insure excellent patient experience.

+ Responsible for all aspects of the Behavioral Health Unit admissions process from assessment of a patient's appropriateness based on several variables, completing intake paperwork & communicating written and verbal information effectively to various members of the healthcare team.

+ Receives and manages inquiry calls, documents information in an accurate and timely manner to assure rapid response to referral sources and/or patients and the appropriate tracking of information occurs.

+ Effectively communicates the scope of services offered by Mercy Health's Behavioral Health Unit demonstrating a base knowledge of services, regulatory requirements, and accreditation rules and reimbursements issues.

+ Obtains pre-certification for services from insurance companies and maintains communication with the billing department as needed in regards to patient's payer sources.

+ Maintains referral log and communicates referral information to the manager and director as required.

+ As directed by the unit manager, participates in performance improvement plans which ensures important processes and activities are measured, assessed and improved upon.

+ Reviews nursing documentation to ensure compliance with HBIPs measures and coordinates with nursing staff regarding education and documentation standards as related to the admissions process.

+ Ensures that medical record documentation protocols are complied with. Ensures that persons' assessment information is entered into the medical records on a timely basis and in accordance with established organizational and departmental procedures.

+ Responsible to role model the mission and values of the organization, presenting a professional image that is projected in appearance, attitudes and behaviors, time management and communication skills.

+ Performs other related duties as assigned.

**Our Commitment to Diversity and Inclusion**

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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