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Host
2 months ago
Host
Duties & Responsibilities:
- Ensures dining room is open promptly for meals.
- Maintains constant awareness of table availability in designated area.
- Always ensures that menu is properly displayed for guests.
- Combines tables as needed to accommodate larger parties while maintaining sufficient aisle room for Servers.
- Maintains cleanliness of guest waiting area.
- Always verifies the total number of guests in each party.
- Always demonstrates a pleasant demeanor and a sincere desire to be responsive to guest's needs.
- Ensures that restaurant entrance and exit are always attended so as not to inconvenience guest(s).
- Always thanks guests for patronage and invites them to return.
- Always checks outlet environment ensuring amenities that need attention are handled appropriately and efficiently.
- Always exhibits extreme care when handling dishware, glassware, silverware and food product.
- Accurately handles reservations and communicates the outlet's hours of operation and encourages guest(s) to reserve a table in another outlet if booked.
- Ensures all guest are greeted and sat in a timely manner.
Minimum Qualifications:
1. Must have a high school diploma or G.E.D.
2. Must have experience in a guest contact position.
3. Must possess excellent interpersonal and communication skills.
4. Prior experience as a host/hostess preferred.
5. Ability to stand and walk for long periods of time.
6. Ability to lift and carry up to 50 lbs.