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Medical Assistant Coordinator
4 months ago
At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more Check out our main career site for more details at www.proliancesurgeons.com/careers
Be Part of Who We Are
Position Summary
Our physicians and staff work together to ensure that patients receive the highest quality of care. The role of the Medical Assistant is to work collaboratively with physicians, providers, nurses and patients through a variety of tasks related to patient care with a focus on patient experience, safety, quality and efficiency. The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines. This MA would have a large focus on clerical work, including filling out FMLA and disability paperwork for patients.
Key Duties & Responsibilities
The Medical Assistant is expected to perform position-related duties that include, but are not limited to:
Assist in providing direct patient care for office visit patients may involve:
Arranging the exam room instruments and equipment and maintaining supplies
The disposal of contaminated supplies and sterilizing medical instruments
Positioning patients for exams and procedures
Collecting and preparing laboratory specimens
Obtaining vitals, patient history and chief complaints
Other patient care related duties as necessary
Assist provider within clinic procedures may involve
Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.
Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables
Handing provider instruments while standing for long periods of time
Report test results to patients as indicated by physician in a timely manner
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
Documents all encounters.
Maintain patient documentation for visit and communications in person or over the phone
Coordinate care and diagnostic testing at other facilities as indicated by physician
Assist provider in e-scribing, maintaining medication list
Assist provider in maintaining communication with referring doctors
Maintain equipment and ensure supplies are stocked and in place
Follow all other daily team duties and special tasks as assigned
Experience, Skills and Abilities
High school graduate or equivalent
Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training
Current Washington State Medical Assistant Certification preferred, but not required (see above)
1-2 years’ experience in a medical office preferred
Basic knowledge of medical terminology and medications
Familiarity with or working knowledge of Electronic Medical Records a plus
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.
This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person. Other functions may be assigned, and leadership retains the right to add or change the duties at any time.
