HVAC Sales Technician
2 days ago
If you're looking for a career that wants to help you meet your max potential, apply today
ABOUT US
Our Mission at Malek Service Company is to improve the quality of lives in our community by providing state of the art home solutions. We offer an amazing team atmosphere as well as the opportunity for personal, professional and financial growth. Our Vision: we will improve the lives of 150,000 customers. We will develop 500 remarkable team members. Our Core Values are the backbone of our business and guide our hiring process: we have integrity, we are accountable, and we are disciplined, aligned, transparent and results-oriented.
We care about our employees just as much as we care for our customers. We've acquired an excellent reputation for performance and professionalism over our 30-year career. We take pride in our work, in our company, and in our community.
BENEFITS
Outstanding bonuses & uncapped commissions
Year-round work, 40 hours guaranteed
Tool Account program
Health, Dental, Vision, Retirement, Life & Disability
401K Matching
Vacation Pay
Continuing education and development
Ability to move up within the company
Personal, Professional and Financial Goal focused
Company-provided uniforms, iPad
Use of company vehicle with immense brand recognition
Competitive pay
OBJECTIVES
Conduct thorough inspections of HVAC systems, diagnose malfunctions, and provide recommendations for repairs or replacements.
Communicate with customers to explain system issues, proposed solutions, and associated costs, ensuring transparency and addressing any concerns.
Generate sales leads and promote the company's HVAC products and services to customers, highlighting their benefits and value.
Collaborate with the sales team to identify potential upsell or cross-sell opportunities during service visits and effectively communicate those opportunities to customers.
Provide accurate and detailed estimates and quotes for repair or replacement services, ensuring competitive pricing and profitability.
Follow up with customers to answer questions, address concerns, and aid with scheduling necessary repairs or installations.
Maintain a comprehensive understanding of the company's products, services, and pricing to effectively educate customers and promote value-added solutions.
Stay updated on industry advancements, new technologies, and best practices in HVAC systems to provide customers with up-to-date information and recommendations.
Continuously strive to achieve and exceed sales targets, contributing to the overall growth and success of the company.
COMPETENCIES
Excellent communication and interpersonal skills, with the ability to effectively explain technical concepts to customers and promote HVAC products and services.
Strong sales and customer service orientation, with a track record of successfully identifying and closing sales opportunities.
Familiarity with HVAC systems, components, and controls, including knowledge of a variety of brands and models.
Ability to provide accurate estimates and quotes for repair or replacement services, taking into account labor, materials, and associated costs.
Proficiency in using sales and CRM software to manage leads, track opportunities, and maintain customer records.
Strong organizational skills and attention to detail to ensure accurate record-keeping and follow-up.
EDUCATION AND EXPERIENCE
High School Diploma or GED required
2 years or more of experience in residential HVAC services, preferred
EPA Certification, preferred
Must possess a valid state driver's license and clean driving record
PHYSICAL REQUIREMENTS
Standing, bending, climbing, sitting
Hot temperatures (indoors and outdoors)
Cold temperatures (indoors and outdoors)
Small crawl spaces
Heights
Must be able to maneuver heavier loads
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, MSC Mechanical, Inc. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
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