Troon-The Clubs at St. James Host/Hostess

3 weeks ago

Southport, United States Troon Golf Full time

The Clubs at St. James is excited to announce the exceptional career opportunity of part-time Host/Hostess. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Greeter:

  • Welcomes each guest with a smile and friendly greeting and escorts guests to their assigned table.
  • Controls the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures
  • Assigns opening and/or closing side duties. Supervises side work and ensures completed lists of set ups of all stations before departure of service staff.
  • Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.
  • Remains knowledgeable of all menu items, prices and general service procedures.
  • Responsible for standards of appearance and cleanliness in all service areas.
  • Remains visible on dining room floor, and is easily accessible to guests, staff and management.
  • Checks all tables daily, before service to ensure proper settings.
  • Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.
  • Communicates guest requests and concerns to the department manager.
  • Incorporates safe work practices in job performance.
Minimum Qualifications for the Greeter:
  • No experience necessary but will train.
Other Qualifications:
  • Regular and reliable attendance.
  • Demonstrates an outgoing and friendly attitude

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