Customer Solutions Consultant
2 weeks ago
Job Title: Customer Solutions ConsultantLocation: Hybrid in Tysons, VAAbout pWin.aiAt pWin.ai, we are redefining how businesses use Generative AI (GenAI) to achieve their goals. Our innovative AI product streamlines and enhances the bid response process, empowering companies to craft compelling proposals and win in competitive markets. By combining advanced GenAI technology with proven methodologies tailored to address real-world challenges, we deliver practical solutions that make an impact today while setting the stage for transformative success tomorrow.Key ResponsibilitiesAct as a trusted AI advisor, guiding clients in optimizing AI-generated content, refining prompts, and enhancing automation workflows.Troubleshoot AI and workflow-related issues, assisting customers with document processing failures, prompt inconsistencies, and automation gaps.Proactively identify upsell and expansion opportunities, leveraging usage data and customer insights to recommend additional features or integrations.Collaborate cross-functionally with engineering, product, and data science teams to refine product capabilities based on customer feedback.Establish and maintain regular communication cadences with clients, ensuring engagement, retention, and proactive issue resolution.Monitor customer success metrics, identifying risks and implementing strategic interventions to improve renewal rates and customer satisfaction.What We're Looking ForRequired Qualifications:3+ years of experience in Customer Success, Solutions Consulting, Sales Engineering, or Technical Account Management within a SaaS or AI-driven organization.Hands-on experience with Generative AI tools, large language models (LLMs), prompt engineering, and AI-driven automation platforms, including troubleshooting and refining AI-generated outputs, LLM-based automation, and AI workflow design.Experience working with both technical and non-technical users, serving as a bridge between proposal professionals, sales teams, and engineering teams.Proficiency with CRM tools (Salesforce, Gainsight) and data analytics platforms.Ability to analyze customer usage data, identify workflow inefficiencies, and provide technical solutions to improve AI adoption.Enthusiasm for AI-driven solutions and staying ahead of emerging trends in AI, automation, and SaaS innovations.Startup mindset – comfortable wearing multiple hats, working in a fast-paced environment, and collaborating across engineering, sales, and product teams.Ability to work in a hybrid model (2-3 days per week in Tysons Corner, VA).Preferred Qualifications:Prior experience in a solutions consultant or sales engineering role, guiding customers through technical product adoption and AI-powered automation.Background in GovTech, proposal automation, or enterprise AI solutions is a plus.Strong ability to communicate technical AI concepts in a way that is accessible to non-technical users while engaging deeply with data science and engineering teams.What We OfferThe opportunity to work in the dynamic and evolving field of GenAI products.A collaborative and innovative culture that values your ideas and contributions.Career growth opportunities in a fast-paced, entrepreneurial environmentReady to Make an Impact?Join pWin.ai and help shape the future of generative AI. Be part of a fast-paced team where your ideas drive change, your efforts directly contribute to client success, and you have the opportunity to grow with an innovative company at the forefront of technology. #J-18808-Ljbffr
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GenAI Solutions Consultant — Hybrid Tysons
2 weeks ago
Tysons, United States pWin.ai Full timeAn established industry player is seeking a Customer Solutions Consultant to drive client success in Generative AI. This role involves acting as a trusted advisor, troubleshooting issues, and identifying upsell opportunities. You will collaborate with engineering and product teams to refine offerings based on customer feedback while ensuring high engagement...
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Tysons, United States ServiceNow Full timeSenior Director, Specialist Solution Consulting - US Public Sector Full-time Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible or Remote It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a...
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Senior Solutions Consultant, Hospitality Cloud
2 weeks ago
Tysons, United States Cvent, Inc. Full timeOverview: Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions...
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Tysons, United States Cvent Full timeOverview:Our Culture and ImpactCvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions...
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Solutions Architect
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Tysons, United States Red Arch Solutions Full time***Active TS/SCI with CI Polygraph Required*** Red Arch Solutions is a proven and effective small business integrator and consultant, recognized as a leading provider of IT development to the Federal Government, and primarily focused within the Intelligence Community. Red Arch Solutions is looking for a Solutions Architect to support our client. Position...
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Tysons, United States ServiceNow Full timeA leading cloud computing company is searching for a Senior Director, Specialist Solution Consulting for the US Public Sector. This pivotal role focuses on providing strategic direction for the technical pre-sales teams serving governmental clients. Responsibilities include building a high-performing team, ensuring revenue growth, and developing best...
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Hospitality Cloud Solutions Consultant
2 weeks ago
Tysons, United States Cvent, Inc. Full timeA leading tech provider in the hospitality sector is seeking a Solutions Consultant. This role focuses on demonstrating Cvent's software solutions, training sales personnel, and identifying new business opportunities. Candidates should excel in communication, have strong relationship-building skills, and be proficient in technology tools. The position offers...
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Tysons, United States Zachary Piper Solutions Full timeZachary Piper Solutions is seeking a Sr. Oracle Systems Analyst/ Consultant to join a Government Consulting company located in Tysons Corner, VA ; Tulsa, OK; or San Antonio, TX through 100% onsite work . The Senior Oracle Systems Analyst will be responsible for configuring, optimizing, and maintaining Oracle HCM payroll systems, supporting system updates,...
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Tysons, United States Zachary Piper Solutions Full timeZachary Piper Solutions is seeking a Sr. Oracle Systems Analyst/ Consultant to join a Government Consulting company located in Tysons Corner, VA; Tulsa, OK; or San Antonio, TX through 100% onsite work. The Senior Oracle Systems Analyst will be responsible for configuring, optimizing, and maintaining Oracle HCM payroll systems, supporting system updates, and...
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Salesforce Consultant
1 week ago
Tysons, United States Nuvitek Full timeSalesforce Consultant Application Deadline: 6 February 2026 Department: Salesforce Employment Type: Full Time Location: Hybrid Compensation: $145,000 - $160,000 / year Description As a Salesforce Consultant at Nuvitek, you will take an active role in designing and implementing Salesforce solutions for federal government clients. Building on your foundational...
