Village Hotel F&B Caf Attendant

3 months ago


Asheville, United States The Biltmore Company Full time

** Village Hotel F&B Caf Attendant - Flex**

**Job Category****:** Lodging Food Beverage **Requisition Number****:** VILLA007775 Showing 1 location **Job Details**

**Description**

**$18 - $22/hour or more dependent on business volume (minimum of $12.50/hour plus tips).** Flex: a position working between 20-29 hours per week (between 1000 - 1559 hours/year).

Village Hotel F&B Caf Attendants provide warm and gracious hospitality to guests at The Kitchen Cafe. Staff is always attentive and committed to serving the guest in a timely, friendly manner; work in a cohesive group to keep the area stocked, cleaned, and tidy in accordance with standards; and provide a world class experience for both internal and external guests. Staff will also offer general assistance and support to the team, department, and company as needed/required.

Schedule can vary, but is generally 8 hours per shift ranging from 7am-6pm. Weekend availability is a requirement of this position.

**Essential Job Duties:**

1. Serving and taking care of the guest.

2. Keeping the area stocked, well maintained, neat and tidy.

3. Keep product stocked and fresh at all times.

4. Preparing sandwiches, salads and other a la carte menu items.

5. Fulfill guests espresso and other various drink orders quickly, efficiently and consistently according to Biltmore standards.

6. Responsible for learning Micros system.

7. Have excellent cash handling skills.

8. Keep work area cleaned and sanitized following Health Department guidelines.

9. Knowledgeable on all menu offerings.

10. Cleaning of all coffee and espresso machines and preparation areas; complete all side work/duties and/or opening/closing procedures.

11. Maintain general knowledge of Village Hotel, Inn on Biltmore Estate and Antler Hill Village, Biltmore events and products, and Asheville area information.

**Requirements:**

- Previous hospitality and/or guest service experience strongly preferred.

- Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class internal/external guest service; ability to engage and interact with guests in a friendly and professional manner a must.

- Basic math skills and the ability to handle cash and credit transactions.

- Must be adaptable to a fast paced environment and be a hard worker; can prioritize and multi-task work, and adapt as needed.

- Ability to quickly learn Biltmore products/services, systems, and procedures.

- Strong team player; anticipates, is proactive, and exercises good judgment.

- Must be at least 16 years old.

**Physical Requirements:**

- Have the ability to lift up to 50 lbs. on a regular basis.

- Have the ability to stand/walk for extended periods of time.

- Will be working in an environment with possible fluctuations in temperature/conditions.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**



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