Sales Coordinator

4 weeks ago

Warrendale, United States Fullsight Full time

PRIMARY DUTIES & RESPONSIBILITES

  • Sales Tracking & Order Entry Management: Maintain and update an accurate database of all sales opportunities (MQL, Leads, Existing Accounts) in Salesforce.com. Manage sales tracking & payouts for VAR Incentive Programs. Manage order entry/invoicing via CMS for Mobilus Subscription, Subscription Agencies & Misc. Third Parties.
  • SAE Mobilus Support: Assist with SAE Mobilus support inquiries/troubleshooting, work in tandem with SAE Product/IT to strategize & resolve customer inquiries and streamline sales processes and account set-up processes. Run usage statistic reports for SAE Resellers and/or Management on monthly basis or by request to assist in identifying upsell opportunities or at-risk accounts.
  • Assist with requests for license agreements, maintain sales collateral, scheduling meetings, travel arrangements for trade shows, SOPs, maintaining files and other projects as assigned.
  • Work with Finance and directly with the reseller/distributor to collect overdue invoices payments to ensure all SAE accounts are balanced and in good standing.
  • Contributing to the achievement of SAE's organizational goals and additional projects as assigned
EDUCATION & EXPERIENCE
  • Bachelor's Degree in Business, Marketing or related field
  • 3 years experience in sales field required
  • 5 years customer service experience required
KNOWLEDGE, SKILLS & ABILITIES
  • Excellent computer skills with proficiency in Excel, Word, PowerPoint, Outlook, Adobe Acrobat, Web Access Module, CMS, SalesForce, SharePoint
  • Expert level understanding of SAE’s electronic and print products and services
  • Ability to independently make decisions, plan, prioritize, organize and execute responsibilities and creatively solve problems
  • Ability to establish and meet deadlines and goals
  • Strong organizational skills and attention to detail with the ability to deal with short deadlines and changing priorities while maintaining accuracy
  • Global savvy – ability to communicate across cultures throughout the world
  • Strong written and oral communication skills
  • Expert customer relationship skills
  • Managing customer databases (CMS and Sales Force)
  • Knowledge of distribution channels in overseas markets
  • Ability to act as the liaison to customer with various internal departments


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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