Sales Coordinator

3 weeks ago


Warrendale, United States SAE International Full time

PRIMARY DUTIES & RESPONSIBILITES

Sales Tracking & Order Entry Management: Maintain and update an accurate database of all sales opportunities (MQL, Leads, Existing Accounts) in Manage sales tracking & payouts for VAR Incentive Programs. Manage order entry/invoicing via CMS for Mobilus Subscription, Subscription Agencies & Misc. Third Parties. SAE Mobilus Support: Assist with SAE Mobilus support inquiries/troubleshooting, work in tandem with SAE Product/IT to strategize & resolve customer inquiries and streamline sales processes and account set-up processes. Run usage statistic reports for SAE Resellers and/or Management on monthly basis or by request to assist in identifying upsell opportunities or at-risk accounts. Assist with requests for license agreements, maintain sales collateral, scheduling meetings, travel arrangements for trade shows, SOPs, maintaining files and other projects as assigned. Work with Finance and directly with the reseller/distributor to collect overdue invoices payments to ensure all SAE accounts are balanced and in good standing. Contributing to the achievement of SAE's organizational goals and additional projects as assigned

EDUCATION & EXPERIENCE

Bachelor's Degree in Business, Marketing or related field 3 years experience in sales field required 5 years customer service experience required

KNOWLEDGE, SKILLS & ABILITIES

Excellent computer skills with proficiency in Excel, Word, PowerPoint, Outlook, Adobe Acrobat, Web Access Module, CMS, SalesForce, SharePoint Expert level understanding of SAE’s electronic and print products and services Ability to independently make decisions, plan, prioritize, organize and execute responsibilities and creatively solve problems Ability to establish and meet deadlines and goals Strong organizational skills and attention to detail with the ability to deal with short deadlines and changing priorities while maintaining accuracy Global savvy – ability to communicate across cultures throughout the world Strong written and oral communication skills Expert customer relationship skills Managing customer databases (CMS and Sales Force) Knowledge of distribution channels in overseas markets Ability to act as the liaison to customer with various internal departments
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