Sales Operations Specialist

2 weeks ago

Warrendale, United States Mitsubishi Electric Power Products, Inc. Full time

Mitsubishi Electric Power Products (MEPPI) serves the North American power systems, rail transportation, and large visual display markets with electrical and electronic products, systems, and services.


POSITION SUMMARY: Support and optimize the effectiveness of the PSG Sales team by developing and maintaining order and revenue projections, sales processes, and sales tools and training. Perform administration and usage oversight of the CRM tool.


THE ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Implement and manage all aspects of the CRM tool to maximize opportunities, pipeline velocity, forecasts, and customer engagement.
  • Develop and maintain sales toolkits and informational materials for PSG Sales and sales representatives for all Divisions.
  • Organize and develop annual sales and product training programs. Provide and assist with training in products, markets, and processes to sales staff in support of continuous sales excellence efforts.
  • Assist with developing and maintaining sales forecasting for goal setting.
  • Configure the CRM tool to publish, track, and measure the effectiveness of the structured sales processes.
  • Coordinate and filter lead generation to the sales team appropriately and efficiently.
  • Participate in data collection, analysis, and support of marketing programs.
  • Assist sales team with generating reports and graphical representations showing how PSG is performing against goals.
  • Support and assist with Company and Division participation in national and regional trade shows, conferences, and industry related events.
  • Manage the planning and execution of internal sales meetings and annual representative information-training sessions.
  • Support Vice President of PSG with administrative duties as requested.
  • Further the goals and positive, professional image of MEPPI by conducting business with outside contacts, internal departments, and other MEPPI divisions in a timely and cooperative manner.
  • Know MEPPI’s Quality, Safety and Environmental Policies and be able to fully discuss the importance of these policies.


EDUCATION/SPECIAL SKILLS/EXPERIENCE/TRAINING:

  • Bachelor’s degree in business, marketing, or communication with a minimum of 5 years of experience with sales operations with capital goods or services, or equivalent education or experience.
  • Intermediate knowledge or experience with sales or sales operations within the electric utility industry.
  • Advanced knowledge of Salesforce or equivalent CRM.
  • Advanced analytical skills and problem-solving skills.
  • Advanced interpersonal, communication, and presentation skills required to communicate with internal and external customers.
  • Advanced computer skills, with emphasis on Microsoft Office software.


MEPPI offers its employees competitive salaries, commensurate with qualifications and experience, as well as comprehensive benefits including:

  • 401(k) Program
  • Medical, Dental, Vision and Life Insurance
  • Vacation
  • Paid Holidays
  • Employer sponsored programs including Flexible Work Arrangement, Wellness, and Professional Women's ERG, HOPE (community outreach)
  • Onsite Fitness Center and Café
  • Employee Discounts
  • Flexible Spending Accounts
  • Volunteer opportunities
  • Paid Parental Leave

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