Customer Experience Manager
3 weeks ago
Founder of Wunsupona /Employee Wellness Solutions & Content Creator/ Motivational Speaker About Wunsupona Wunsupona is a health and wellness company dedicated to transforming lives and sparking wonder in wellness through innovative corporate wellness programs, immersive experiences, emotional content and conscious client partnerships. Position Overview We seek a highly organized, proactive, and client-focused Client Experience Manager to join our small team. This dynamic role blends operational support with client engagement, project management and administrative leadership. As the heart of our operations, you’ll ensure the smooth functioning of daily business activities while supporting our mission of sparking lasting positive change in people, and our vision of a world where wellness at work is a source of joy, wonder and personal growth. Key Responsibilities Nurture our relationships with clients, brokers and corporate stakeholders Act as a primary liaison for client communications, delivering timely, professional, and solutions-oriented responses Strategically manage and maintain the company’s CRM system (e.g. LessAnnoyingCRM), ensuring critical client data is accurate, current, and actionable Provide essential support throughout the sales cycle by participating in sales calls, capturing key insights and driving follow-up execution Assist in the creation of client-facing materials, including tailored proposals and presentations that reflect Wunsupona’s high standards of excellence Operations & Project Oversight Assist in oversight of seamless execution of day-to-day business operations Collaborate to help plan, coordinate, and execute high-impact wellness events (on-site and virtual), ensuring every detail reflects our brand values and client expectations Own project timelines and deliverables, proactively managing resources and stakeholder communications to keep initiatives on track Serve as a key point of contact for contractors and vendors, ensuring consistent service delivery, accountability, and alignment with company goals Assist with timely client invoicing Team & Contractor Support Provide essential support to internal teams and wellness practitioners through effective and timely communication Foster a well-organized, collaborative environment by anticipating needs and removing operational obstacles, enabling the team to thrive Seniority Level Entry level Employment Type Full-time Industries Health, Wellness & Fitness #J-18808-Ljbffr
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Customer Experience Manager
1 week ago
Baltimore, United States Maryland Staffing Full timeCustomer Experience ManagerPosition Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach...
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Customer Experience Coordinator
5 days ago
Baltimore, United States Marshalls Full timeMarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods,...
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Sales and Customer Experience Coordinator
2 weeks ago
Baltimore, Maryland, United States Visit Baltimore Full time:About Visit Baltimore:As Baltimore's official destination marketing organization, our mission is to promote, sell and encourage visitation to drive economic impact for the city and its residents. We craft and communicate the Baltimore narrative, advance the tourism and hospitality industry and support community.Company Values:Our day-to-day behaviors are...
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Customer Experience Manager
7 days ago
Washington DC-Baltimore Area, United States Wunsupona Full time $60,000 - $90,000 per yearAbout WunsuponaWunsupona is a health and wellness company dedicated to transforming lives and sparking wonder in wellness through innovative corporate wellness programs, immersive experiences, emotional content and conscious client partnerships.Position OverviewWe seek a highly organized, proactive, and client-focused Client Experience Manager to join our...
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Shift Lead: Customer Experience
2 weeks ago
Baltimore, United States Walgreens Full timeA leading pharmacy retailer in Baltimore is seeking a full-time retail management team member to oversee store operations, enhance customer experiences, and manage inventory. The ideal candidate will have at least one year of leadership experience in a retail setting, strong communication skills, and a focus on customer service. This position involves cash...
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Content Writer, Customer Experience and Adoption
3 weeks ago
Baltimore, United States Amazon Full timeContent Writer, Customer Experience and Adoption Job ID: 3091244 | Amazon Web Services, Inc. Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Do you possess business acumen and customer obsession? Amazon Web Services (AWS) is seeking a growth‑minded...
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PATIENT EXPERIENCE MANAGER
3 days ago
Baltimore, Maryland, United States Compass Group Full time $55,000 - $60,000Salary: $55,000-$60,000Other Forms of Compensation: Pay Grade: 12 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states....
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PATIENT EXPERIENCE SYSTEM MANAGER
3 weeks ago
Baltimore, United States Crothall Healthcare Full timeJob Summary PATIENT EXPERIENCE SYSTEM MANAGER (System Patient Experience Manager) at Crothall Healthcare Managing, coordinating, and directing all patient experience activities in collaboration with unit leadership to improve patient satisfaction scores and support the performance of other Patient Experience Managers. Key Responsibilities Tracks financial...
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Shift Lead — Lead Operations
2 weeks ago
Baltimore, United States DoorDash Full timeA leading logistics company is seeking an Operations Lead in Baltimore. This role entails guiding a team through daily operations, ensuring customer satisfaction, and managing the logistical flow in a fast-paced environment. Candidates should possess a high school diploma and experience in similar fields. The position offers a competitive hourly wage and...
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PATIENT EXPERIENCE SYSTEM MANAGER
1 week ago
Baltimore, United States Crothall Healthcare Full timeCrothall HealthcareSalary: $64,000-$65,000Other Forms of Compensation: Pay Grade: 13 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in...
