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Room Attendant

2 months ago


Santa Barbara, United States Holiday Inn Express and Riviera Beach House Full time
Riviera Beach House is searching for a part-time Room Attendant to join the team. The room attendant is responsible for cleaning rooms, hallways and other areas as assigned and complying with Company standards.

Essential Functions and Responsibilities of the job include but are not limited to:
•Adhere to Pacifica's Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
•Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines
•Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
•Communicate effectively with guests and fellow team members.
•Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
•Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
•Follow Company policy for room amenities.
•Turn in all items left in guestroom to manager immediately.
•Maintain complete security of master room key. Return the key at the end of shift.
•Never leave the property with key.
•Report any maintenance items that need immediate attention.
•Assist with laundry as needed.
•Report any missing/found articles or damage to the Executive Housekeeper.
•Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
•Perform other duties as assigned, requested or deemed necessary by management.

Knowledge/Education/Experience: Previous one (1) year experience preferred.

Skills/Abilities/Other Requirements: Basic cleaning skills. Ability to communicate in English with guests, management and fellow team members to their understanding desirable. Ability to prioritize, organize and make good judgments. Dependable.

Health Benefits, Travel Perks & More: Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.

Pay Range:$18.00 to $19.00/hr. depending on experience