Store Customer Service Specialist

1 week ago

Kennett Square, United States Sherwin-Williams Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
  Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show  What is the Process to get Started?  Step 1 - Online Application  Find the role(s) that interest you on our Careers page:    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners   Step 2 - Digital Interview   Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions   You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation   Step 3 - In-Store Interview  Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.  At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.  Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.  As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 
Minimum Requirements:
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

 

Preferred Qualifications:
 

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service Associate

    3 months ago

    Kennett Square, United States Landhope Farms Full time

    Job DescriptionJob DescriptionLandhope FarmsStore 1101 E. Street Road (Located Near Unionville - Chadds Ford High School) Kennett Square, Pa 19348Full and Part Time Positions AvailableCustomer Service Associate – Our Frontline AmbassadorReports to: Store ManagerDepartment: Store OperationsThe job in a nutshell: The Customer Service Associate is the...

  • Bar Service Specialist

    1 week ago

    Kennett Square, Pennsylvania, United States Compass Group Careers Full time

    Job OverviewWe are seeking a dedicated Bar Service Specialist to join our team at Compass Group. This role involves preparing and serving beverages to guests in a welcoming and efficient manner.Key ResponsibilitiesEnsure compliance with state and federal liquor regulations, particularly regarding service to minors and intoxicated patrons.Set up and maintain...

  • Customer Service Associate

    3 months ago

    Kennett Square, United States Landhope Farms Full time

    Job DescriptionJob DescriptionLandhope FarmsStore 1101 E. Street Road (Located Near Unionville - Chadds Ford High School) Kennett Square, Pa 19348Full and Part Time Positions AvailableCustomer Service Associate – Our Frontline AmbassadorReports to: Store ManagerDepartment: Store OperationsThe job in a nutshell: The Customer Service Associate is the...

  • Customer Service Representative

    3 days ago

    Kennett Square, Pennsylvania, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Ensure...

  • Customer Experience Coordinator

    6 days ago

    Kennett Square, Pennsylvania, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionNorman's Gift Shops, Inc., a leading employee-owned retail company, is seeking a highly motivated Part Time Sales Leader to join our team in Kennett Square, PA. Our company specializes in helping people express their emotions and share them with others through our unique products and services.Key Responsibilities:Infuse our Customer CARE...

  • PT Store Employment Associate

    3 months ago

    Kennett Square, United States The GIANT Full time

    Address: USA-PA-Kennett Square-350 Scarlet Road Store Code: GC - Store Mgrs (2600143)At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...

  • PT Store Employment Associate

    1 week ago

    Kennett Square, United States The GIANT Full time

    Address: USA-PA-Kennett Square-350 Scarlet Road Store Code: GC - Store Mgrs (2600143)At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...

  • Customer Service Representative

    3 days ago

    Kennett Square, Pennsylvania, United States Caliber Collision Full time

    Job SummaryCaliber Collision is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service to internal and external customers, ensuring a seamless experience from start to finish.Key ResponsibilitiesProvide personalized service to...

  • Customer Service Representative

    7 days ago

    Kennett Square, United States Caliber Collision Full time

    Service Center Kennett Square JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend...

  • Customer Service Representative

    3 days ago

    Newtown Square, Pennsylvania, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum...

  • Customer Service Representative

    6 days ago

    Kennett Square, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Summary:Domino's Pizza LLC is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative/Delivery Team Member. As a key member of our delivery team, you will be responsible for ensuring that our customers receive their orders in a timely and efficient manner.Key Responsibilities:Operate all equipment...

  • Café Service Specialist

    2 weeks ago

    Kennett Square, Pennsylvania, United States Kendal~Crosslands Communities Full time

    Flexible Work Hours Tailored to Your Lifestyle Utilize your culinary creativity and passion for providing exceptional service in a safe, comfortable, and climate-controlled setting. Our establishment features multiple dining venues and kitchens, fostering a welcoming and vibrant workplace that offers adaptable scheduling, allowing you to enjoy quality time...

  • Café Service Specialist

    2 weeks ago

    Kennett Square, Pennsylvania, United States Kendal~Crosslands Communities Full time

    Flexible Work Hours to Fit Your Lifestyle Utilize your culinary talents in a safe, comfortable, and climate-controlled setting. Our establishment features multiple Cafés and Kitchens within a supportive and vibrant community that offers adaptable scheduling, allowing you to spend quality time with loved ones. Engage in live cooking demonstrations and...

  • Customer Service Representative

    3 days ago

    Newtown Square, Pennsylvania, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Representative

    3 days ago

    Kennett, United States Harps Food Stores Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Harps Food Stores. As a Cashier, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProcess Transactions - Accurately and efficiently...

  • PT Service Associate

    1 week ago

    Kennett Square, United States The GIANT Full time

    Address: USA-PA-Kennett Square-350 Scarlet Road Store Code: GC - Store Mgrs (2600348)At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...

  • PT Service Associate

    3 months ago

    Kennett Square, United States The GIANT Full time

    Address: USA-PA-Kennett Square-350 Scarlet Road Store Code: GC - Store Mgrs (2600348)At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...

  • Client Relations Specialist

    2 weeks ago

    Kennett Square, Pennsylvania, United States Landhope Farms Full time

    Job OverviewCompany: Landhope FarmsPosition: Customer Service AssociateEmployment Type: Full-time and Part-time Opportunities AvailableRole Summary: The Customer Service Associate serves as the primary representative of our brand, ensuring an exceptional service experience for all customers. This role encompasses various responsibilities, including...

  • Administrative Support Specialist

    1 week ago

    Kennett Square, Pennsylvania, United States Onix Group Full time

    Job OverviewWe are seeking an Administrative Support Specialist to collaborate closely with our Commercial Real Estate development division.Onix Group specializes in property and facility management services across various asset types, including retail centers, hospitality venues, and healthcare establishments. Our service offerings encompass landscaping,...

  • Cybersecurity Incident Response Specialist

    6 days ago

    Kennett Square, Pennsylvania, United States Constellation Full time

    Company OverviewConstellation is a leading provider of clean, carbon-free energy, dedicated to meeting the challenges of the climate crisis. With a decade of experience in clean energy production, we are expanding our capabilities and accelerating our low-carbon or no-carbon power to more people in more places, day and night. Our mission is to provide our...